Patient Account Coordinator

2 days ago


Houston, Texas, United States U.S. Physical Therapy Full time

About the Role:

U.S. Physical Therapy, Inc. is seeking a highly skilled and detail-oriented Patient Account Representative to join our team in Houston, Texas.

Key Responsibilities:

  • Work closely with patients to resolve billing and payment issues
  • Research and resolve discrepancies on patient accounts
  • Process payments and refunds
  • Review and update patient insurance information
  • Communicate with insurance companies to obtain prior authorizations and verify coverage
  • Follow up on unpaid claims and denials
  • Maintain accurate and up-to-date patient account information
  • Provide excellent customer service to patients and healthcare providers
  • Collaborate with other departments to improve processes and ensure timely reimbursement
  • Maintain knowledge of current insurance regulations and coding requirements

Requirements:

  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
  • 1-2 years of experience in medical billing and collections
  • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies
  • Strong attention to detail and ability to work independently
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office and other computer programs
  • Ability to multi-task and meet deadlines

About U.S. Physical Therapy:

Founded in 1990, U.S. Physical Therapy, Inc. operates over 660 outpatient physical therapy clinics in 41 states. The Company's clinics provide preventative and post-operative care for various orthopedic-related disorders and sports-related injuries, treatment for neurologically related injuries, and rehabilitation of injured workers.

Equal Opportunity Employer:

U.S. Physical Therapy, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.



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