Customer Engagement Specialist in Retail
1 week ago
Customer Engagement Specialist in Retail
At New Pioneer Co-op, our Customer Engagement Specialists play a vital role in enhancing our retail operations.
What You'll Be Responsible For:
- Delivering exceptional customer support in a retail and service-oriented environment.
- Engaging with customers and collaborating with team members on a daily basis.
- Organizing and replenishing products across various departments.
- Exhibiting thorough product knowledge to assist customers effectively.
- Processing transactions, packaging, and assisting customers with their purchases.
- Regularly lifting and transporting items weighing up to 50 pounds.
What We Seek:
- Proven work experience with a strong record of attendance and reliability.
- Experience in grocery, convenience, food service, or retail sectors.
- Demonstrated skills in retail customer service.
- Familiarity with organic and natural products.
- Strong attention to detail and ability to efficiently complete assigned tasks.
- Capability to read and communicate in English and perform basic math.
Additional Information:
This customer-centric role encompasses all facets of our full-service retail grocery operations. Our goal is to provide outstanding customer service, showcased through preparation and commitment to quality.
If you thrive in a dynamic work environment, we would like to hear from you.
The responsibilities of the Customer Engagement Specialist may include, but are not limited to, extensive periods of cashiering, packaging, stocking dry goods, preparing and replenishing produce and food items, serving ready-to-eat meals, as well as handling meat and seafood products. Duties may also involve working in coolers and freezers.
This position requires a dedicated schedule, which may include various shifts and regular weekend and holiday hours.
The Customer Engagement Specialist role is a part-time position, requiring a minimum of 18 hours and up to 28 hours weekly, with a preference for 24-28 hours.
Starting Wage: $10.10/hr, negotiable based on experience.
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