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Customer Service Specialist

2 months ago


Coralville, Iowa, United States SCHEELS Full time
About SCHEELS

SCHEELS is a leading retailer in the sporting goods industry, dedicated to providing an exceptional customer experience. Our team is passionate about delivering top-notch service and expertise to our customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.

Key Responsibilities
  • Customer Service: Greet all customers with a smile and provide exceptional service to ensure a positive shopping experience.
  • Product Knowledge: Develop a deep understanding of our products and be able to effectively communicate their features and benefits to customers.
  • Sales Growth: Meet or exceed sales targets by promoting our products and providing personalized recommendations to customers.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide support to ensure a seamless customer experience.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with the ability to multitask and prioritize tasks effectively.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-3 months of sales experience preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move quickly in a fast-paced retail environment.
What We Offer
  • Competitive Compensation: Starting wage plus commission.
  • Benefits: Opportunities for career growth and development, with a focus on providing exceptional customer service.
  • Work-Life Balance: Flexible scheduling to ensure a healthy work-life balance.
Equal Employment Opportunity

SCHEELS is an equal employment opportunity employer, committed to providing equal opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.