Customer Service Associate

1 week ago


Coralville, Iowa, United States New Pioneer Co-op Full time

Customer Service Associate - Retail Operations

As a vital member of our Customer Service Team, you will play a key role in our retail operations.

Responsibilities:

  • Deliver exceptional customer service in a retail and counter-service setting.
  • Engage with customers and collaborate with team members on a daily basis.
  • Organize and replenish items across various departments.
  • Exhibit thorough product knowledge to assist customers effectively.
  • Handle cashier duties, including bagging and assisting customers with their purchases.
  • Regularly lift and transport items weighing up to 50 pounds.

Qualifications:

  • Proven work experience with a strong record of attendance and reliability.
  • Experience in grocery, convenience, food service, or retail environments.
  • Demonstrated skills in retail customer service.
  • Familiarity with organic and natural products is a plus.
  • Strong attention to detail and ability to complete tasks efficiently.
  • Ability to read, write, and communicate in English, along with basic arithmetic skills.

Additional Information:

This role is centered around providing outstanding customer service in our full-service grocery stores. We prioritize quality and customer satisfaction in every aspect of our operations.

If you thrive in a dynamic work environment, we encourage you to consider this opportunity.

The responsibilities of the Service Team may include, but are not limited to, extended periods of cashiering, bagging, stocking dry goods, preparing and restocking produce and food items, serving prepared foods, as well as handling meat and seafood products. Tasks may also involve working in coolers and freezers.

This position requires a committed schedule, which may include morning, mid-shift, and evening hours, along with regular weekend and holiday shifts.

The Service Team position is part-time, with a minimum of 18 hours and a preferred range of 24-28 hours weekly.

Starting Wage: $10.10/hr, negotiable based on experience.



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