Retail Customer Support Specialist

2 weeks ago


Coralville, Iowa, United States New Pioneer Co-op Full time

Customer Service Associate - Retail Operations

As a vital member of our Customer Service Team, you will play a key role in our retail operations.

Responsibilities:

  • Deliver exceptional customer service in a retail and counter-service setting.
  • Engage with customers and collaborate with team members on a daily basis.
  • Prepare and restock merchandise across various departments.
  • Exhibit comprehensive product knowledge.
  • Handle transactions, bag items, and assist customers with their purchases.
  • Regularly lift and transport items weighing up to 50 pounds.

Qualifications:

  • Proven work experience with a strong record of attendance and reliability.
  • Experience in grocery, convenience, food service, or retail sectors.
  • Demonstrated skills in retail customer service.
  • Familiarity with organic and natural products is a plus.
  • Strong attention to detail and the ability to efficiently complete assigned tasks.
  • Ability to read, write, and communicate effectively in English, along with basic arithmetic skills.

Additional Information:

This role is centered around providing excellent customer service and maintaining high standards of quality. If you thrive in a dynamic work environment, we encourage you to consider this opportunity.

The responsibilities of the Service Team may include, but are not limited to, extensive periods of cashiering, bagging, stocking dry goods, preparing and stocking produce, serving prepared foods, and handling meat and seafood products. You may also be required to work in coolers and freezers.

This position requires a committed schedule, which may involve various shifts, including weekends and holidays.

This is a part-time role, with a minimum of 18 hours and a preferred range of 24-28 hours per week.

Starting Wage: $10.10/hr, negotiable based on experience.



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