Customer Service Representative

4 weeks ago


Rice Lake, Wisconsin, United States Citizens Community Federal Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Teller. As a Teller, you will be responsible for providing exceptional customer service and assisting customers with their banking needs.

Key Responsibilities
  • Assist customers with various financial transactions, including deposits, withdrawals, and transfers.
  • Process customer transactions accurately and in a timely manner.
  • Provide excellent customer service and actively listen to and address customer questions or concerns.
  • Understand customer requirements and introduce them to new products and services.
  • Collaborate with team members to achieve branch goals.
  • Maintain and assure compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations.
Requirements
  • At least one year of customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
What We Offer
  • Competitive pay starting at $16.15 (may vary based on experience).
  • Eligible for an annual bonus of 1.5%-3% of your salary based on company goals and performance.
  • Paid Time Off, Bereavement Leave, and Paid Holidays.
  • 401K Retirement Plan and Company Match.
  • Colleague Referral Program.
  • Professional Development Reimbursement Program.
  • Career Planning.
About Us

At Citizens Community Federal, we are committed to fostering and cultivating an inclusive and diverse culture. We are proud to be an Equal Opportunity Employer, including disability and veterans.



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