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Front Desk Coordinator

2 months ago

Katy, Texas, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our patients and staff.

Key Responsibilities
  • Customer Service
    • Provide warm and welcoming greetings to patients and visitors
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Assist patients with scheduling appointments and answering questions about our services
  • Administrative Support
    • Manage patient records and maintain accurate and up-to-date information
    • Process payments and handle cash transactions
    • Perform various administrative tasks as needed to support the front office team
  • Marketing and Sales
    • Participate in marketing and sales initiatives to promote our services and attract new patients
    • Assist with data entry and reporting to track patient engagement and sales metrics
  • Team Collaboration
    • Work closely with the front office team to ensure seamless communication and coordination
    • Participate in team meetings and contribute to the development of new ideas and initiatives
Requirements
  • Education
    • High school diploma or equivalent required
  • Experience
    • Previous customer service or administrative experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Basic computer skills and knowledge of office software
What We Offer
  • Competitive Compensation
    • $16/hour + bonus opportunities
  • Benefits
    • Medical, dental, and PTO benefits
  • Opportunities for Growth
    • Professional development and training opportunities
About The Joint Chiropractic

The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient experiences and building strong relationships with our patients and staff.