BMW Sales Consultant

3 weeks ago

Bloomfield, New Jersey, United States Fidelity Dealer Services Full time
About the Role

Fidelity Dealer Services is seeking a highly motivated and results-driven BMW Client Advisor to join our team. As a Client Advisor, you will play a critical role in assisting guests through every stage of their automobile shopping and buying experience, developing life-long relationships, and driving sales growth.

Key Responsibilities
  • Lead Generation and Follow-up: Follow up on sales leads through scheduled communication activity to ensure timely follow-up and conversion.
  • Client Relationship Building: Develop rapport with clients and perspective clients while performing a needs-based assessment and presenting relevant products to meet their needs.
  • Vehicle Selection and Presentation: Conduct walk-arounds, both virtual and in-person, and demonstrate features and benefits to assist clients with vehicle selection.
  • Negotiation and Closing: Negotiate vehicle pricing, financing, accessories, and other products to close sales and meet sales targets.
  • Delivery and Hand-off: Provide an excellent delivery experience while ensuring clients understand operating features, warranty, and service process, and perform Sales to Service Hand-off to assist in client's service needs.
  • Relationship Maintenance: Follow-up with all clients and prospective clients as scheduled to create and maintain long-term relationships.
  • Product Knowledge and Inventory Management: Develop and maintain strong product knowledge and continuously review current and future vehicle inventory to match prospective clients with relevant vehicles.
  • Sales Goal Setting: Develop short and long-term sales goals and work towards achieving them.
Personal Attributes and Qualifications
  • Positive Outlook and Attitude: Possess a positive outlook and attitude, looking for opportunity in all situations.
  • Engaging Personality: Have an engaging and enthusiastic personality that can empathize and respond objectively to the other's needs and emotions.
  • Focus and Urgency: Ability to focus on the task at hand while acting with long-term goals in mind and maintain an appropriate sense of urgency and responsibility for their own success.
  • Patience and Persistence: Ability to work leads and prospects with patience and persistence while focusing on long-term results.
  • Competitive Nature: Have a competitive nature with the ability to enjoy the team's success as well as their own.
  • Independent Drive: Possess an independent drive to succeed at whatever they put their mind to.
  • Direction and Leadership: Ability to follow direction from Sales Management Team.
Requirements
  • Clean Driving Record: Must have a clean and excellent driving record.
  • Excellent Communication Skills: Possess excellent communication skills.
  • Computer Proficiency: Proficient with various computer apps including Microsoft Outlook, Word, Excel, and Social Media.
  • Professional Appearance: Maintain a professional appearance and integrity.
  • Previous Sales Experience: Previous sales or retail experience is a plus.
  • Authorized to Work: Authorized to work in the United States.
  • Pre-Employment Screening: Must pass pre-employment driving, background, and drug screening.
Benefits
  • Strong Market Potential: Strong market potential for growth and development.
  • Generous Commission-Based Pay-Plan: Generous commission-based pay-plan with opportunities for advancement.
  • Paid Time Off: Paid time off for relaxation and rejuvenation.
  • Excellent Medical and Dental Plans: Excellent Medical and Dental plans with generous company participation.
  • 401K Plan: 401K Plan with company match for long-term savings.
  • Stock Purchase Plan: Stock Purchase Plan for employees to invest in the company's growth.
  • Disability and Life Insurance: Available disability and life insurance with company participation.
  • Long-Term Job Security: Long-term job security with opportunities for growth and advancement.
  • Growth Opportunities: Growth opportunities for employees to develop their skills and advance in their careers.

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