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Automotive Sales Representative

2 months ago

Bloomfield, New Jersey, United States Fidelity Dealer Services Full time
Job Title: BMW Client Advisor

We are seeking a highly motivated and enthusiastic individual to join our team as a BMW Client Advisor. As a Client Advisor, you will play a crucial role in assisting guests throughout their automobile shopping and buying experience, developing long-term relationships, and driving sales growth.

Key Responsibilities:
  • Follow up on sales leads through scheduled communication activity to ensure timely follow-through and maximize sales opportunities.
  • Develop rapport with clients and prospective clients, performing needs-based assessments, and presenting relevant products to meet their needs.
  • Conduct walk-arounds, both virtual and in-person, to demonstrate features and benefits, and assist clients with vehicle selection.
  • Negotiate vehicle pricing, financing, accessories, and other products to ensure a seamless sales experience.
  • Utilize proven techniques to close sales and provide an excellent delivery experience, ensuring clients understand operating features, warranty, and service processes.
  • Perform Sales to Service Hand-off and assist in clients' service needs as required.
  • Follow up with all clients and prospective clients as scheduled to create and maintain long-term relationships.
  • Develop and maintain strong product knowledge to stay up-to-date on current and future vehicle inventory.
  • Continuously review current and future vehicle inventory to match prospective clients with relevant vehicles.
  • Develop short- and long-term sales goals to drive sales growth and meet business objectives.
Personal Attributes:
  • A positive outlook and attitude, seeking opportunities in all situations.
  • An engaging and enthusiastic personality that resonates with clients and colleagues alike.
  • The ability to empathize and respond objectively to the needs and emotions of others.
  • A focus on the task at hand while acting with long-term goals in mind.
  • An ability to maintain an appropriate sense of urgency and responsibility for one's own success.
  • The ability to work leads and prospects with patience and persistence while focusing on long-term results.
  • A competitive nature with the ability to enjoy the team's success as well as one's own.
  • An independent drive to succeed at whatever one puts their mind to.
  • The ability to follow direction from the Sales Management Team.
Qualifications:
  • A clean and excellent driving record.
  • Excellent communication skills, both verbal and written.
  • Proficiency with various computer applications, including Microsoft Outlook, Word, Excel, and Social Media.
  • A professional appearance and integrity.
  • Previous sales or retail experience is a plus.
  • Authorized to work in the United States.
  • Must pass pre-employment driving, background, and drug screening.
Benefits:
  • A strong market potential with opportunities for growth and advancement.
  • A generous commission-based pay plan that rewards top performers.
  • Paid time off to recharge and maintain a healthy work-life balance.
  • Excellent Medical and Dental plans with generous company participation.
  • A 401K Plan with company match to support long-term financial goals.
  • A Stock Purchase Plan to encourage ownership and investment in the company.
  • Available disability and life insurance with company participation.
  • Opportunities to develop long-term personal and career goals.
  • Long-term job security with a stable and growing company.
  • Growth opportunities - we promote from within to foster internal talent and development.