Customer Service Representative

4 days ago


Bloomfield, New Jersey, United States Pristine Management Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Pristine Management Group. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Interact with customers in a friendly and professional manner, actively listening to and addressing their questions and concerns.
  • Collaborate with management staff to stay updated on new products, services, sales promotions, and policies.
  • Provide effective solutions and support to ensure that no customer is left dissatisfied.
  • Handle confidential customer information with sensitivity and discretion.
  • Greet, qualify, recommend products/services, and close every customer.
  • Suggest areas of improvement to management staff to increase consumer satisfaction.

Requirements:

  • High School Diploma or GED.
  • Experience in customer service, retail, or sales.
  • Ability to multi-task and focus in a fast-paced environment.
  • Positive attitude and the ability to be patient while communicating with customers.
  • Team player who can work independently.
  • Outstanding service-orientation and strong interpersonal skills that create positive relationships with fellow team members and customers.

About Pristine Management Group:

Pristine Management Group is a leading business consulting firm dedicated to delivering exceptional service and driving business growth. We are committed to cultivating and maintaining true partnerships with our clients and consumers, and we are seeking a talented individual to join our team as a Customer Service Associate.



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