Retail Account Manager

6 days ago

Maryland Heights, Missouri, United States Spectrum Full time
About the Role

The Business Development Manager - Retailers role serves as a liaison between Spectrum and our Retail Partner big box retailer portfolio.

This position grows revenues by maximizing sales through managing the day-to-day relationship of assigned book of business to maximize opportunities, ensuring representation of the Spectrum brand while protecting the overall customer experience.

The Business Development Manager - Retailers role is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing business.

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Key Responsibilities
  • Account Management and Partnership
    • Responsible for strategy execution, field sales operations, and support of assigned: big box retailers.
    • Provide account management including but not limited to: audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance and merchandising.
    • Conduct regular meetings, trainings and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
  • Sales and Business Development
    • Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month.
    • Meet or exceed assigned KPI metrics including, but not limited to: sales quotas, product mix, chargeback, etc.
    • Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners potential.
    • Provide frequent reports to channel leadership including sales impact factors, activity feedback, challenges, etc.
Requirements
  • Ability to read, write, speak and understand English
  • Sales presentation skills, problem solving capabilities, organized and demonstrated initiative
  • Effective written, verbal and interpersonal communication skills
  • Ability to work independently
  • Comfort utilizing Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
  • Travel frequently within the assigned territory
  • Flexibility to work retail hours and adjust schedule as needed based on assigned partners' needs and to maximize sales opportunities
  • Reliable transportation
  • Valid and active State driver's license and safe driving record, as required
Preferred Qualifications
  • Bi-lingual a plus
  • Preferred years of strong sales experience with a proven track record - 5+
Working Conditions

40% in office and 60% in field with weekly field visits to assigned partners and applicable retail locations. Occasional division-wide travel required.

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