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Customer Service Representative

2 months ago

Maryland Heights, Missouri, United States Boyd Sleep Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Boyd Sleep. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities:

  • Work closely with the General Sales Manager to set and achieve professional and personal development goals.
  • Support Store Manager in day-to-day operations, including maintaining a clean and organized retail store environment, setting up new products, and submitting daily paperwork to the accounting department.
  • Provide exceptional customer service by working closely with customers to identify their needs and match them with the right products.
  • Complete training sessions, attend meetings, and make suggestions to improve sales and customer satisfaction.
  • Care for customers before, during, and after delivery, ensuring a positive experience.
  • Meet physical requirements, including bending, stooping, lifting up to 25 pounds, or up to 50 pounds with a team member.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible and friendly work environment
  • Recognition and rewards for goal accomplishment
  • Fun and inclusive team culture

Requirements:

  • High school diploma or equivalent
  • 1 year of customer service experience (preferred)
  • Ability to work in a fast-paced retail environment
  • Strong communication and interpersonal skills
  • Ability to lift up to 25 pounds

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible and friendly work environment
  • Recognition and rewards for goal accomplishment
  • Fun and inclusive team culture

About Boyd Sleep:

Boyd Sleep is a family-owned and operated business with a friendly and intimate environment. We value reliability, responsiveness, quality, and communication, and are customer-focused. We work as a team, and employees are rewarded for goal accomplishment. We recognize birthdays, anniversaries, and personal/team achievements, and enjoy holiday parties, Cardinal games, and team lunches.