Senior Consulting Engineer
6 days ago
We are seeking a highly skilled Senior Consulting Engineer to join our team at GE Appliances. As a key member of our organization, you will play a critical role in ensuring the serviceability of our VRF HVAC products.
Key Responsibilities- Provide technical assistance to customers, sales teams, and internal stakeholders to resolve service-related issues.
- Develop and maintain training materials, including installation, startup, troubleshooting, and service guides.
- Collaborate with cross-functional teams to refine and enhance product offerings, simplifying technical service processes.
- Work closely with product service teams and factory R&D engineers to understand existing and new product service-related features and sequence-of-operations.
- Transfer knowledge of new and existing products to sales teams.
- Technical degree or technical training.
- 5 years of experience in the residential and commercial HVAC industry.
- Technical experience in product applications, ductless split, and VRF background is a plus.
- High school degree or equivalent GED.
- Strong knowledge of product/feature, product details/operation, strategic application, and positioning.
- Ability to read and interpret mechanical, electrical, and architectural blueprints, specifications, and HVAC equipment submittal data.
- Comfortable presenting to and engaging with a technical audience.
- Strong problem-solver with a passion for training and customer support.
- Strong computer skills, including PowerPoint presentations and Microsoft Office Suite.
- Excellent written and verbal communication and interpersonal skills.
- Travel – 20-50% depending on the season.
GE Appliances is a leading manufacturer of appliances, committed to innovation, quality, and customer satisfaction. We value diversity, teamwork, and lean manufacturing, and we strive to create a work environment that fosters creativity and growth.
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