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Senior Consultant, Casualty Claims Consulting

3 months ago

San Francisco, California, United States Marsh Full time

Marsh is seeking candidates for our open Senior Consultant role

Marsh Consulting Solutions provides risk management consultation to global leaders in retail, healthcare, manufacturing, transportation, financial, and hospitality industries. Our consulting practice regularly engages with Fortune 500 companies to solve for the most complex of casualty claim issues.

Senior Consultant, Casualty Claims Consulting

What can you expect?

  • The position is the most senior consultant engaged to evaluate workers compensation and liability claims and identify and lead solutions to achieve optimized claim and program performance
  • The senior consultant engages claim adjusters in discussions of strategy, action planning and follow-through to drive claim resolution
  • The senior consultant is responsible to compare through audit actual claim performance against industry best practices
  • A senior consultant makes an impact as a seasoned, professional individual contributor, ready to manage projects, work independently, help teammates thrive and collaborate with stakeholders across the company.

What is in it for you?

  • A company with a strong brand, with experience developing solutions for todays and tomorrow's toughest challenges
  • A culture of internal mobility, diversity, inclusion, and collaboration
  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
  • Flexible work opportunities for work/life balance
  • Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a fixed company contribution AND a company match on your 401k, after one year of service

We will Count on you to:

  • Collaborate with TPAs, Carriers and Clients to achieve efficient claim resolutions
  • Leverage your problem-solving skills to identify pivotal issues and strategies to move a claim to resolution
  • Maintain ultimate responsibility for quality of all work deliverables assigned and collaborate with project team members to develop performance and mentor for the growth of less senior team members.
  • Leverage your advanced knowledge of industry trends around claims, insurance and risk management to develop actionable insights into a client's claims and risk management environment
  • Challenge existing practices and drives innovative solutions in order to achieve quality, compliance, and performance optimization within the consulting practice.

What you Need to Have

  • BA/BS degree in related discipline or equivalent insurance/claims experience
  • 5 + years of significant industry experience in claims, including complex and litigated CA WC claims
  • Possess a familiarity of jurisdictional laws, and knowledge of processes necessary to resolve open claims
  • Expertise in claim management strategies including the use of Medicare Secondary Payer and non-submits and structured settlements

What will make you stand out:

  • Possess deductive reasoning skills and prior experience in the evaluation of challenging claim situations and environments, as well as the development of successful solutions to address
  • Experience in RMIS as an end-user in a claim environment
  • 2+ years in a Team Lead, Account Services or leadership role in claims for an employer or claim administrator
  • Demonstrated project management expertise and technical claim background in workers' compensation and/or liability claims
  • Prior success and experience operating in a fast-paced environment managing competing prioritiesCapabilities in demonstrating complex concepts and outcomes visually via Excel or PowerPoint and to be able to demonstrate experience in working with senior leaders

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.