Bilingual Customer Service Representative
15 hours ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, answering customer inquiries and resolving issues in a timely and professional manner
- Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions
- Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction
- Meet and exceed sales goals, working closely with the sales team to achieve targets
- Stay up-to-date with product knowledge, including features, benefits, and applications
- Participate in ongoing training and development to enhance skills and knowledge
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- At least one year of experience in a customer-facing role, preferably in retail or sales
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and sales growth
- Fluency in English and Spanish required; additional languages a plus
As a Bilingual Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where all employees feel valued and empowered to succeed.
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Bilingual Customer Service Representative
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