Bilingual Customer Service Representative

1 week ago


Portsmouth, Virginia, United States The Sherwin-Williams Company Full time
Customer Service Specialist Job Description

At The Sherwin-Williams Company, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to our wholesale and retail customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide expert advice and guidance to customers on Sherwin-Williams products and services
  • Work closely with customers to determine their needs and preferences
  • Process sales transactions accurately and efficiently
  • Maintain a high level of product knowledge and stay up-to-date with new products and services
  • Ensure a positive customer experience through excellent communication and problem-solving skills
Requirements:
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work a variety of shifts, including evenings and weekends
Preferred Qualifications:
  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience in customer service or sales
  • Previous experience working with paint and paint-related products


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