Resort Guest Experience Coordinator
6 days ago
Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Ski & Ride Customer Service Coordinator at Smugglers' Notch. As a key member of our resort team, you will be responsible for providing exceptional customer service to our guests, both in-person and over the phone.
Key Responsibilities:
- Product Expertise: Develop and maintain in-depth knowledge of our resort products and services, including Ski & Ride, Activities, Snow Sport University, and Summer Fun University.
- Guest Support: Provide expert guidance and support to guests, both in-person and over the phone, to ensure a seamless and enjoyable experience.
- Local Knowledge: Stay up-to-date on local attractions, including hiking, biking, and dining options, to provide guests with a comprehensive and personalized experience.
- Communication Skills: Utilize strong communication and interpersonal skills to build rapport with guests and provide exceptional customer service.
- Technical Skills: Proficient in using computer systems and software to manage guest interactions and provide support.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous customer service experience in a fast-paced environment preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and proficiency in computer systems and software.
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Maintenance Guest Experience Coordinator
4 days ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeJob Summary:We are seeking a skilled Maintenance Guest Experience Coordinator to join our team at Smugglers' Notch. As a key member of our resort operations team, you will be responsible for ensuring that our guests have a seamless and enjoyable experience.Key Responsibilities:Respond to maintenance issues reported by guests, owners, and other departments by...
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Resort Reception Agent
1 week ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timePosition Overview:The Front Desk Customer Service Representative is responsible for warmly welcoming guests during their arrival and departure. This role includes conducting efficient and customer-focused check-ins and check-outs, while also providing valuable information regarding resort activities, package details, dining options, and local attractions.Key...
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Resort Housekeeping Attendant
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timePosition Overview:As a vital member of our housekeeping team at Smugglers' Notch, you will play a key role in maintaining the cleanliness and overall appearance of our resort. We are looking for dedicated individuals who take pride in their work and are committed to providing an exceptional experience for our guests.Key Responsibilities:Perform cleaning...
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Resort Operations Specialist
6 days ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeWe are seeking a highly skilled and enthusiastic individual to join our award-winning Ski Patrol team in a full-time position for the winter season. As a key member of our team, you will be responsible for ensuring the safety and well-being of our guests while on the slopes.Key Responsibilities:Acquire and maintain CPR, AED, and OEC certificationsDevelop and...
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Resort Housekeeping Attendant
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timePosition Overview:Join our dedicated team at Smugglers' Notch as a Housekeeping Attendant, where you will play a vital role in maintaining the cleanliness and comfort of our resort facilities. We offer a supportive and enjoyable work atmosphere, along with a range of benefits typical of a leading resort.Key Responsibilities:Ensure all guest rooms and common...
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Ski & Ride Guest Services Specialist
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timePosition Overview: This role is centered around delivering exceptional customer service with an emphasis on the sales and fulfillment of various Ski & Ride, Activities, Snow Sport University, and Summer Fun University offerings. The Guest Services Specialist plays a vital role in assisting both resort guests and day visitors, as well as those planning future...
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Ski & Ride Customer Service Representative
7 days ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Ski & Ride Customer Service Coordinator at Smugglers' Notch. As a key member of our resort team, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Product Expertise:...
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Business Operations Coordinator
3 days ago
Jeffersonville, Vermont, United States Travel + Leisure Full timeAbout This RoleWe are seeking a highly skilled Business Operations Coordinator to join our team at Travel + Leisure Co. This individual will play a critical role in delivering exceptional customer service, ensuring operational processes are met, and protecting data integrity throughout our systems.Key ResponsibilitiesCustomer Service: Provide top-notch...
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Adaptive Program Director
3 days ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeThe Smugglers' Notch Adaptive Program is a key component of our resort's commitment to providing inclusive and accessible experiences for guests with disabilities. As the Program Manager, you will play a critical role in the coordination and implementation of our winter and summer programs, ensuring that all activities are safe, fun, and of high quality.Key...
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Business Operations Coordinator
6 days ago
Jeffersonville, Vermont, United States Travel + Leisure Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Business Operations Coordinator to join our team at Travel + Leisure Co. As a key member of our Business Operations team, you will play a critical role in delivering exceptional customer service, ensuring operational processes and procedures are met, and protecting data integrity throughout...
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Operations Support Specialist
2 weeks ago
Jeffersonville, Vermont, United States Travel + Leisure Full timeJoin Our Mission to Create Unforgettable ExperiencesAt Travel + Leisure Co., we are dedicated to making the world a vacation destination. Our Vacation Ownership division encompasses renowned brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the innovative Sports Illustrated Resorts. With a workforce of...
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Culinary Team Member
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeJoin Our Culinary TeamWe are excited to offer both year-round and seasonal opportunities for passionate individuals to join our kitchen staff. As a Culinary Team Member, you will play a vital role in our dining experience.Key Responsibilities:Set up designated cooking stations efficiently.Prepare and cook food according to our restaurant's ticket...
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Seasonal Cook for Pizzeria and Lounge
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timePosition OverviewThis is a seasonal opportunity with potential for fall work. If you thrive in a dynamic kitchen environment and are passionate about enhancing guest experiences, this role is for you.Key ResponsibilitiesPrepare and manage designated cooking stations.Maintain a tidy and organized workspace.Assist the shift supervisor with various tasks as...
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Mascot Performer
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeBecome a Beloved CharacterHave you ever dreamed of bringing joy to children as a lively character? If you have a passion for performance and a love for entertaining, this role is perfect for you!Join Our Team: At Smugglers' Notch, we pride ourselves on creating memorable experiences for families. Our employees embody the spirit of fun and creativity, making...
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Jeffersonville, Vermont, United States Smugglers' Notch Full timeJob Summary:We are seeking a reliable and dependable Housekeeper to join our team at Smugglers' Notch. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our resort facilities.Responsibilities:Ensure the cleanliness and organization of all resort facilities, including guest rooms, public areas, and back-of-house...
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Ski Patrol Team Member
6 days ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeJob Summary:We are seeking a highly skilled and experienced individual to join our Ski Patrol team at Smugglers' Notch. As a key member of our team, you will be responsible for ensuring the safety and well-being of our guests on the mountain.Key Responsibilities:Trail Maintenance and Patrol: Patrol assigned areas on skis or snowboard, carrying required...
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Facility Maintenance Associate
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timePosition Overview:Join our team at Smugglers' Notch as a Housekeeping Attendant, where you will play a vital role in maintaining the cleanliness and comfort of our resort. We are looking for individuals who are reliable and possess a strong work ethic.Key Responsibilities:Perform cleaning duties in guest rooms and common areas.Ensure all areas are maintained...
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Mountain Safety Specialist
7 days ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeJob Summary:We are seeking a highly skilled and experienced individual to join our Ski Patrol team at Smugglers' Notch. As a key member of our team, you will be responsible for ensuring the safety and well-being of our guests on the mountain.Key Responsibilities:Trail Maintenance and Patrol: Patrol assigned areas on skis or snowboard, carrying required...
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Food Preparation Specialist
2 weeks ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timePosition OverviewJoin our dynamic culinary team at Smugglers' Notch, where we offer both year-round and seasonal employment opportunities.Key ResponsibilitiesSet up designated cooking stations and prepare meals according to the restaurant's ticketing system.Maintain a clean and organized workspace while assisting the kitchen supervisor or manager with...
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Winter Sports Safety Officer
2 days ago
Jeffersonville, Vermont, United States Smugglers' Notch Full timeJoin Our Esteemed Patrol Team Smugglers' Notch is on the lookout for a passionate outdoor adventurer with proficient skiing or riding abilities. This full-time role is integral to our renowned Patrol team during the winter season. Key Responsibilities: Ensure the safety and well-being of guests on the slopes. Provide assistance and support in...