Director of Family Engagement and Donor Services
1 day ago
Job Summary:
LifeGift is seeking a highly skilled and compassionate Director of Family Engagement and Donor Services to lead our Family Engagement Department. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance donor family engagement, improve organ and tissue donation rates, and foster strong relationships with hospitals and other key stakeholders.
Key Responsibilities:
- Develop and implement a comprehensive plan to engage with donor families, ensuring exceptional customer service and maximizing organ and tissue donation opportunities.
- Collaborate with the Vice President of Family Engagement and Donation Services to achieve departmental goals and objectives.
- Provide leadership, supervision, and performance management to the Family Engagement Management team.
- Establish and maintain relationships with hospitals and other key stakeholders to promote LifeGift's mission and values.
- Conduct ongoing analysis to improve the efficiency and effectiveness of services and functions within the Family Engagement Department.
- Serve as a liaison between LifeGift and donor families to address concerns and provide follow-up.
Requirements:
- Bachelor's degree in a health-related field, nursing, health care administration, social services, or an equivalent combination of education and experience.
- Minimum 5 years of management experience, preferably in organ or tissue donation, with experience in dealing with grief, death, and dying.
- Previous experience in organ procurement and/or transplantation is preferred.
- Ability to work in a hospital and office environment.
Benefits:
- Competitive salary and benefits package.
- Opportunity for professional growth and development.
- Collaborative and inclusive work environment.
- Recognition and rewards for outstanding performance.
About LifeGift:
LifeGift is a non-profit organization dedicated to saving lives through organ and tissue donation. We strive to reflect the diversity of the communities we serve and foster a culture of inclusivity, compassion, and professionalism.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].
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