Director of Family Engagement
1 week ago
LifeGift is seeking a highly skilled and compassionate Director of Family Engagement to join our team. As a key member of our organization, you will play a vital role in coordinating activities to provide exceptional customer service for donor families and professional partners, maximizing organ and tissue donation opportunities.
Key Responsibilities:
- Develop and implement plans to fulfill the goals and objectives of the Family Engagement Department, in collaboration with the Vice President of Family Engagement and Donation Services.
- Provide effective leadership, planning, supervision, and performance of the department's staff and their activities in support of organizational goals.
- Collaborate with organizational leadership and staff to foster, promote, and sustain cross-departmental collaboration of optimal department, and organizational outcomes.
- Manage the ongoing analysis of all members of the Family Engagement Department, to improve overall efficiency and effectiveness of services and functions.
- Serve as a liaison between LifeGift and donor families to address concerns and provide follow-up.
Requirements:
- Bachelor's degree in a health-related field, nursing, health care administration, social services, or an equivalent combination of education and experience in an allied health field.
- Previous experience in management is required; preference of five years minimum continuously, with experience in organ or tissue donation as a family care professional, dealing with grief, death and dying.
- Previous experience in organ procurement and/or transplantation needed and preferred.
What We Offer:
- A highly competitive benefits package, including medical, dental, and vision insurance, life insurance, LTD and STD, and FSAs and HSAs.
- An exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match.
- A tuition reimbursement program to encourage team members to expand their knowledge and further their education.
- A generous vacation and sick leave plan.
About LifeGift:
Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants. Our organization is diverse by nature, and inclusive by choice. LifeGift strives to reflect the communities where we live and work, and our multi-cultural and diverse team contributes an abundance of talent, abilities, and innovation that have continued to elevate our success.
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