Donor Services Coordinator

1 day ago


Houston, Texas, United States Houston Food Bank Full time
Job Summary

We are seeking a highly organized and detail-oriented Donor Services Specialist to join our team at the Houston Food Bank. The successful candidate will provide exceptional support to donors, manage donor acknowledgement letters, and maintain data integrity in our Raiser's Edge database.

Key Responsibilities
  • Manage the Donor Services email and phone line, responding to inquiries within a 24-hour timeframe.
  • Coordinate with the Donor Database Supervisor to review, print, and mail acknowledgments.
  • Maintain and order office supplies for Donor Services, oversee meter machine services, and serve as the main point of contact.
  • Manage all Donor Services outgoing mail and create and update specific letters for donor correspondence.
  • Lead the quarterly database maintenance project and update donor records from returned mail and email requests.
  • Assist with uploading information to Raiser's Edge regularly and as needed.
Requirements
  • High School Diploma or equivalent required; 2+ years of experience in an administrative customer service role preferred.
  • Proficiency in Microsoft Suite, 10-key, CRM (Raiser's Edge preferred), and office equipment.
  • Strong customer service skills and ability to work with a diverse population.
  • Ability to work well with other departments and maintain confidentiality regarding donor and gift information.
What We Offer

The Houston Food Bank is an equal employment opportunity employer and offers a competitive salary and benefits package. If you are a motivated and detail-oriented individual who is passionate about making a difference in the community, we encourage you to apply for this exciting opportunity.



  • Houston, Texas, United States Inception Fertility Corporate Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Donor Coordinator to join our team at Inception Fertility Corporate Services. As a key member of our donor recruitment team, you will play a vital role in screening and managing potential egg donors.Key ResponsibilitiesProvide detailed information to prospective donors regarding our donor program,...


  • Houston, Texas, United States Gulf Coast Blood Center Full time

    Job Title: Donor Collections CoordinatorGulf Coast Regional Blood Center is seeking a highly skilled and experienced Donor Collections Coordinator to join our team. As a key member of our collections team, you will be responsible for coordinating and supervising the administrative and technical activities related to blood and blood component collection in...


  • Houston, Texas, United States The Edge Group Full time

    Director of Donor RelationsOur client, a Houston-based non-profit organization dedicated to supporting children and their families, is seeking a Director of Donor Relations to join their Advancement team.Key Responsibilities:Collaborate with the Sr. VP of Advancement to develop and execute individual mid-level and major gifts programs, as well as planned...


  • Houston, Texas, United States DePelchin Children's Center Full time

    Job Title: Director, Donor RelationsDePelchin Children's Center is seeking a highly skilled and experienced Director, Donor Relations to lead and expand our individual, mid-level, and major gifts programs, as well as planned giving initiatives.Key Responsibilities:Develop and execute effective resource development strategies to achieve short-range and...


  • Houston, Texas, United States The Edge Group Full time

    Job Title: Director of Donor EngagementCompany: The Edge GroupJob Summary:The Director of Donor Engagement will play a critical role in developing and executing the organization's individual mid-level program, major gifts program, and planned giving initiatives. This position will work closely with the Senior Vice President of Advancement to devise,...


  • Houston, Texas, United States The Edge Group Full time

    The Edge Group Seeks a Director of Donor RelationsHouston, TXJob Summary:The Director of Donor Relations will work closely with the Sr. VP of Advancement to develop and execute the organization's individual mid-level program, major gifts program, and planned giving initiatives. This role requires a strategic thinker with excellent relationship-building...


  • Houston, Texas, United States Gulf Coast Blood Center Full time

    Job SummaryThe Donor Collections Coordinator is a key member of the Gulf Coast Blood Center team, responsible for coordinating and supervising administrative and technical activities related to blood and blood component collection in both facility and mobile settings.Key ResponsibilitiesProvide administrative and technical support to managers and collections...


  • Houston, Texas, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled and experienced Development Director of Donor Relations and Stewardship to join our team at InsideHigherEd. The successful candidate will be responsible for leading the development and implementation of a comprehensive donor relations and stewardship program, with a focus on building strong relationships with major...


  • Houston, Texas, United States KEDPlasma USA Full time

    Job SummaryWe are seeking a highly skilled and compassionate Donor Center Technician to join our team at KEDPlasma USA. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our plasma donation center.Key ResponsibilitiesProvide exceptional customer service to donors, responding to their questions and concerns in a...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction, and contributing to the success of our plasma donation center.Key ResponsibilitiesAnswer...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and finger...

  • Donor Floor Supervisor

    14 hours ago


    Houston, Texas, United States Octapharma Plasma Full time

    Unlock Your Potential as a Donor Floor SupervisorAre you a motivated and compassionate individual looking to take your career to the next level? Do you have a passion for helping others and a desire to work in a fast-paced, dynamic environment? If so, we invite you to explore the exciting opportunity to become a Donor Floor Supervisor at Octapharma...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center team, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesProvide exceptional customer service to donors, responding to...

  • Development Manager

    2 weeks ago


    Houston, Texas, United States Covenant House Texas Full time

    About the RoleCovenant House Texas is seeking a highly skilled Development Manager to join our team. As a key member of our development department, you will play a critical role in securing funding and resources to support our mission to provide shelter, food, clothing, and other essential services to homeless youth.Key ResponsibilitiesSpecial Events and...


  • Houston, Texas, United States Octapharma Plasma Full time

    About the RoleWe are seeking a highly skilled and motivated Donor Floor Supervisor to join our team at Octapharma Plasma. As a key member of our plasma collection team, you will be responsible for ensuring the smooth operation of our donation center, providing exceptional customer service to our donors, and maintaining the highest standards of quality and...


  • Houston, Texas, United States Houston Food Bank Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Stewardship Coordinator to join our Sourcing team at the Houston Food Bank. The successful candidate will provide administrative support to our Sourcing Managers, ensuring the efficient and effective management of donor relationships and resources.Key ResponsibilitiesMaintain accurate records...


  • Houston, Texas, United States Museum of Fine Arts, Houston Full time

    Job SummaryWe are seeking a highly skilled and experienced Development Events Coordinator to join our team at the Museum of Fine Arts, Houston. The successful candidate will be responsible for planning, administering, and implementing donor-related events, as well as providing exceptional customer service and support to our donors and stakeholders.Key...


  • Houston, Texas, United States Biolife Plasma Services Full time

    About BioLife Plasma ServicesWe are a leading provider of plasma-based therapies, and we are committed to making a difference in the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety of our donors and employees.Job DescriptionWe are seeking a motivated and detail-oriented individual...