Senior Public Safety Dispatcher

4 weeks ago


San Jose, California, United States City of San Jose, CA Full time
Job Title: Senior Public Safety Dispatcher

Job Summary:

The City of San Jose, CA is seeking a highly skilled Senior Public Safety Dispatcher to join our team. As a Senior Public Safety Dispatcher, you will be responsible for supervising a team of Public Safety Radio Dispatchers, assigning work functions, and ensuring adherence to applicable policies and procedures.

Responsibilities:

  • Supervise and train Public Safety Radio Dispatchers to ensure they are equipped to handle emergency situations.
  • Assign work functions to Public Safety Radio Dispatchers, ensuring that they are working efficiently and effectively.
  • Conduct regular training sessions and drills to maintain the efficiency and coordination of the team.
  • Evaluate the performance of team members and provide feedback to improve their capabilities.
  • Prepare written training evaluations and performance appraisals.
  • Investigate and respond to resident, department, and allied agency concerns or complaints.
  • Coordinate with Chief Officers in the field regarding matters affecting department operations.

Requirements:

  • Completion of high school or equivalent.
  • Three years of experience answering, processing, and dispatching emergency requests from the public for law enforcement, fire department, or emergency medical services resources.
  • Possess a valid State of California driver's license.
  • Maintain the Emergency Medical Dispatch and Emergency Fire Dispatch certification through the International Academies of Emergency Dispatch.

Working Conditions:

The Senior Public Safety Dispatcher will work in a fast-paced environment, responding to emergency situations and providing critical support to the team. The ideal candidate will possess excellent communication and leadership skills, with the ability to work effectively in a team environment.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a diverse and inclusive team.
  • A chance to make a difference in the community.

How to Apply:

To apply for this exciting opportunity, please submit your application through the City of San Jose's website. We look forward to hearing from you



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