Public Safety Telecommunicator
2 days ago
As a Public Safety Telecommunicator with JobsQuest, you will play a critical role in supporting our public safety agency by receiving emergency and non-emergency telephone and radio messages in a communication center. Your responsibilities will include entering all requests for service into the computer-aided dispatch (CAD) system and forwarding the information to the Public Safety Dispatcher. You will also provide information and referrals to citizens for non-emergency calls, working in a fast-paced call center environment with multiple computer monitors, video monitors, telephones, and two-way radios.
About the Job:
This is an exciting opportunity to join our team as a Public Safety Telecommunicator, where you will have the chance to make a real difference in the lives of our citizens. You will be working in a dynamic and supportive environment, with opportunities for growth and development. If you are passionate about public safety and have excellent communication skills, we encourage you to apply for this role.
Key Responsibilities:
* Receive and process emergency and non-emergency calls and messages
* Enter information into the CAD system and forward to the Public Safety Dispatcher
* Provide information and referrals to citizens for non-emergency calls
* Operate multiple computer monitors, video monitors, telephones, and two-way radios in a fast-paced call center environment
Requirements:
* Experience in a customer service-oriented position
* Ability to work in a fast-paced call center environment
* Excellent communication and interpersonal skills
* Ability to work a variety of shifts, including nights, weekends, and holidays
What We Offer:
* Competitive salary and benefits package
* Opportunities for growth and development
* Dynamic and supportive work environment
How to Apply:
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this role. Please submit your application, including your resume and cover letter, to JobsQuest. We look forward to hearing from you
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