Police Dispatch Supervisor

4 weeks ago


San Bernardino, California, United States City of San Bernardino, CA Full time
Job Summary

We are seeking an experienced public safety dispatch communications professional to join our team as a Police Dispatch Supervisor. This role involves overseeing the operations of the Police Communications Center, ensuring accurate and efficient relay of information, and providing leadership and guidance to dispatch staff.

Key Responsibilities
  • Oversee all aspects of the Police Communications Center's emergency and non-emergency telephone and radio communications operations
  • Plan, schedule, supervise, and evaluate the work of assigned staff
  • Monitor, assess, and oversee communications between callers, dispatchers, and police units
  • Investigate and resolve complaints regarding subordinate performance and service levels
  • Review new technology for use in the Police Communications Center and coordinate the implementation of computer, telecommunications, and radio technology
Requirements
  • High School diploma or GED
  • At least three years of progressively responsible public safety dispatch communications experience, at least one of which was in a lead capacity
  • Successful completion of P.O.S.T. Public Safety Dispatcher course
  • Valid State driver's license
  • Typing speed of 30 words per minute
Benefits
  • Competitive salary and benefits package
  • Opportunity for professional growth and development
  • Collaborative and dynamic work environment


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