IT Technical Support Specialist

4 days ago

Cedar Rapids, Iowa, United States UnityPoint Health Full time

Job Summary:

We are seeking a skilled IT Technical Support Specialist to join our team at UnityPoint Health. As a member of our Client Device Support team, you will be responsible for providing technical support and resolving technology issues and project initiatives in the region.

Key Responsibilities:

  • Perform quarterly end of lease activities as assigned.
  • Work on local and enterprise IT projects.
  • Collaborate with Regional Service Managers, customers, and other IT team members to ensure customer satisfaction needs are accomplished in acceptable timeframes.
  • Perform necessary system upgrades, repairs, and maintenance on computer systems and peripherals.
  • Install, integrate, and configure new computer systems.
  • Interact with customers, Regional Service Managers, and the IT management team to ensure hardware and software needs are met in acceptable timeframes.

Requirements:

  • Two-year degree in Computer Science or Programming.
  • Personal Computer experience.
  • Valid driver's license when driving any vehicle for work-related reasons.

Why UnityPoint Health?

We offer a competitive Total Rewards program that aligns with your needs and priorities, no matter what life stage you're in. Our commitment to diversity, equity, and inclusion ensures that you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. We believe in equipping you with support and development opportunities to deliver a remarkable employment experience.

What We Offer:

  • A fulfilling career with a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.

How to Apply:

If you're a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online portal.

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