Technical Support Specialist
3 days ago
Job Description
BAE Systems USA is seeking a skilled Technical Support Specialist to provide technical assistance to mechanical, manufacturing, and optical engineering staff and their managers. The ideal candidate will have a strong understanding of CAD tools, including Creo Parametric, AutoCAD, NX, and Solidworks, and be able to provide software installations, configuration setups, performance analysis, and problem-solving for challenging issues.
The successful candidate will perform data analysis to extract information, make recommendations for problem-solving, and develop reports to support decisions in best practices. Additionally, they will have minor scripting or programming capabilities for automation of IT and engineering processes.
Required Education, Experience, & Skills
A related Bachelor of Science degree from a certified institution or 5 years of related experience providing IT support for engineering applications is required. The ideal candidate will have a strong contributor to problem-solving efforts, project planning, collaboration, and execution, and reporting of information.
Preferred Education, Experience, & Skills
General knowledge of information systems, roles, standards, etc. commonly used by mechanical engineers is preferred. The ability to travel independently and infrequently to U.S. engineering sites and gain security clearance is also preferred.
Employee Benefits
BAE Systems USA offers a comprehensive benefits package, including health, dental, and vision insurance, health savings accounts, a 401(k) savings plan, disability coverage, and life and accident insurance. Regular employees scheduled to work 20 hours per week are also offered paid time off, paid holidays, and other types of leave.
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