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Office Coordinator

2 months ago

Omaha, Nebraska, United States SERVPRO of Omaha Southwest Full time
Job Overview

SERVPRO of Omaha Southwest & Omaha West/Saunders County - Administrative Assistant

Are you passionate about providing exceptional service and support? We are looking for a dedicated Administrative Assistant to play a vital role in our organization. In this position, you will contribute to our mission of restoring properties and helping our clients recover from fire and water damage.

Key Responsibilities:

  • Manage incoming calls and provide outstanding customer service.
  • Document leads and maintain project tracking systems.
  • Handle HR administration tasks and paperwork.
  • Coordinate the company calendar and facilitate internal communications.
  • Ensure efficient scheduling of active projects to avoid conflicts.
  • Review and process timesheets accurately.
  • Oversee 401K and health insurance plans and related payments.
  • Maintain accurate employment records and files.
  • Assist with warehouse duties and customer inventory lists.
  • Support data entry for estimates and other assigned tasks.

Qualifications:

  • Minimum of 2 years of experience in an office, accounting, or customer service role.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel).
  • Experience in remediation is preferred.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication abilities.
  • Self-motivated with a goal-oriented mindset and the ability to multitask.
  • Able to thrive in a fast-paced, collaborative office environment.
  • Willingness to learn new software and proprietary systems.
  • Background in customer service is a plus.
  • Must successfully complete a background check as required by law.

Work Schedule:

  • Full-time, 40 hours per week, with flexibility for overtime as needed.

Compensation:

Competitive salary based on experience.

Benefits Include:

  • 6 Paid Holidays
  • Paid Time Off
  • 401K with Matching Contributions
  • Dental, Vision, and Health Insurance
  • Profit Sharing Opportunities

This is a full-time position with a structured work schedule from Monday to Friday.