Medical Office Coordinator

5 days ago


Omaha, Nebraska, United States University of Nebraska Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at the University of Nebraska Medical Center. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our clinic staff.

Key Responsibilities
  • Greet and welcome patients to the clinic, ensuring a pleasant and professional experience.
  • Manage the waiting area, maintaining a tidy and organized environment.
  • Answer incoming calls in a professional manner, handling patient inquiries and scheduling appointments.
  • Process patient check-in and check-out, collect co-pays, and maintain accurate records.
  • Assist patients, staff, and physicians with established standards and procedures.
  • Prepare and send printed correspondence, including letters and other documents.
  • Perform end-of-day closing procedures, ensuring accurate records and secure data.
Requirements
  • High school education or equivalent.
  • 2 years of general clerical experience, including customer service.
  • Ability to work professionally with physicians, clinic staff, and patients in a timely and confidential manner.
  • Knowledge of medical terminology and analytical, prioritization, and organizational skills.
  • Effective communication skills and ability to provide high-level customer service.
Preferred Qualifications
  • Associate's degree or equivalent.
  • Experience in a healthcare environment with working knowledge of medical office operations.
  • Microsoft Excel and Word proficiency.


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