Senior Field Operations Manager

2 weeks ago


Lancaster, Pennsylvania, United States Avangrid Full time
Job Summary

This is a senior-level position responsible for directing and supervising employees responsible for operating and/or providing technical support for the operations of the Company's electric T&D system.

Main Responsibilities
  • Directs and supervises employees responsible for operating and/or providing technical support for the operations of the Company's electric T&D system.
  • Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets, and in a manner that promotes customer satisfaction.
  • Responsible for technical support for the construction, operation, and maintenance of all electric facilities in the division.
  • Resolves customer complaints.
  • Manages annual budgets for Electric Distribution.
  • Appraises and approves the work of field planners/engineers doing design work.
  • Develops employees to enhance professional values and effective performance.
  • Identifies and arranges for necessary training.
Requirements
  • Bachelor's Degree with a minimum of 4 years relevant experience preferred.
  • Associates Degree with a minimum of 7 years relevant experience or High School/GED with the completion of the relevant progression program and 10 years relevant experience required.
  • Leadership experience preferred.
Skills and Abilities
  • Strong project management skills.
  • Ability to multi-task.
  • Conceptual thinking: Identifying the key aspects of complex situations and understanding the big picture.
  • Strong problem-solving and analytical skills.
  • Effective negotiation skills.
  • Develops employees to enhance personal development and leadership skills.
Competency Requirements

Delivering for the Business:

  • Global view of the Business - Advanced
  • Achieving Results and Continuous Improvements - Advanced
  • Initiative - Advanced
  • Innovation & Creativity - Advanced

Global Relationships:

  • Flexibility & Globalization - Advanced
  • Customer Focus - Advanced
  • Communicating & Influencing - Advanced
  • Team Work - Advanced

Managing People:

  • Team Management - Advanced
  • Developing Others - Advanced


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