Patient Service Representative/Diet Tech
4 days ago
Job Summary
Thomas Cuisine is seeking a highly skilled and detail-oriented Patient Service Representative/Diet Tech to join our team. As a Patient Service Representative/Diet Tech, you will play a critical role in ensuring the delivery of high-quality patient care and services.
Key Responsibilities:
- Process diets and nourishment order requests in a computer system to optimize efficiency and productivity.
- Assist patients with placing meal and snack orders, taking into consideration any food allergies, cultural preferences, and CMC therapeutic diets restrictions.
- Deliver patient meals and nourishments according to AIDET guidelines and assist patients with meal set-up and assure meal satisfaction.
- Remove soiled patient trays and assure sanitation of meal carts and food service areas.
- Maintain courteous, considerate, cooperative, and accurate communication with facility personnel, patients, and families.
- Attend department meetings and in-services.
- Successfully complete criminal background checks (State and Federal) and drug screenings.
- Participate in patient/resident satisfaction programs/activities.
Requirements:
- Skill to operate a variety of office machines quickly and efficiently.
- Ability to access and enter data to form or entry functions on a computer.
- Ability to write notes and brief instructions using correct spelling and grammar.
- Deliver friendly and efficient customer service.
- Speak clearly and present information orally.
- Apply common sense understanding to carry out written and oral instructions.
- High school diploma or GED required.
- Six (6) months previous experience with one-on-one customer service interaction.
- Previous computer data entry experience.
- Ability to lift up to 25 lbs. and stand/walk frequently.
About Thomas Cuisine:
Thomas Cuisine is an award-winning, privately-held contract foodservice company operating in 18 states and growing. We advocate the healing power of whole foods. We believe in preparing scratch-made cuisine fresh each day. Our clients include hospitals, upscale senior living communities, and corporate dining facilities. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while 'doing the right thing'. We seek to make a valuable difference to those we serve - one nutritious meal at a time.
Our Values:
REAL Food | Genuine Service | Enduring Relationships
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