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Bilingual Customer Service Representative

2 months ago

West Jordan, Utah, United States Smarttrades LLC Full time
Job Overview

Smarttrades LLC is expanding and is in search of a personable, articulate, and bilingual professional to fulfill the role of a front desk representative.

KEY RESPONSIBILITIES: The following duties are essential to the position, although additional responsibilities may be assigned as needed:

  • Deliver exceptional customer service to all clients.
  • Handle incoming phone calls and emails, ensuring they are directed to the correct personnel.
  • Welcome and guide candidates upon their arrival.
  • Maintain an updated database.
  • Exhibit a professional demeanor and appearance consistently.
  • Assist recruiters in managing candidate interactions.
  • Fluency in both English and Spanish is required.
  • Additional tasks may be assigned by management.

REQUIREMENTS: To excel in this role, candidates must meet the following qualifications:

  • Excellent social, written, and verbal communication skills.
  • Meticulous attention to detail.
  • Highly organized with the ability to manage multiple tasks simultaneously.
  • Self-motivated and capable of performing well under pressure.