Customer Experience Specialist
6 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative at See's Candies. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities
- Provide excellent customer service and support to customers via phone and in-person
- Process customer orders and resolve any issues or concerns in a timely and professional manner
- Assist customers in selecting the most appropriate products and programs to meet their needs
- Utilize upselling and suggestive selling methods to achieve sales goals
- Work effectively in a fast-paced environment and adapt to changing priorities and deadlines
Requirements
- Customer service experience in a retail or sales environment
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently in a fast-paced environment
- Basic computer skills and knowledge of customer relationship management systems
- Ability to work a flexible schedule to meet the needs of the business
What We Offer
- A competitive hourly rate
- Opportunities for professional growth and development
- A fun and dynamic work environment
- A comprehensive training program to ensure your success in the role
Language
English
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