IT Support Specialist
3 days ago
We are seeking a highly skilled and experienced IT Support Services Consultant to join our team at Catalyst Career Group. As a key member of our Support Services department, you will be responsible for providing proactive monitoring, administration, and analysis of client computer systems.
Key Responsibilities:- Perform proactive analysis and administration to identify and develop system solutions.
- Partner with clients to understand their needs and provide support both remotely and in the field.
- Staff the Help Desk as scheduled and maintain the Support Services ticket queue.
- Follow ticket support and client communication protocols.
- Participate in emergency pager rotation schedule to drive progress on mission-critical system issues.
- Ad hoc involvement in rolling out large-scale projects, as directed and authorized.
- Associate's Degree (Bachelor's Degree in Computer Science, Information Systems, or closely related field preferred).
- 3+ years' experience supporting and maintaining workstations and integrated systems in Microsoft/Windows environments (both remotely and in the field).
- Support, admin, and maintenance of M365/Office 365, Azure/AAD solutions.
- Support, light-duty admin, and maintenance of: Server-class hardware, SMB Firewall, Windows Server.
- Practical knowledge of OSI model/network engineering concepts.
- Experience with both standalone and corporate O365 implementations, including DNS/mail setup and general management of admin centers inside O365 (including AD sync).
- Medical, Dental, and Vision Insurance.
- Life Insurance.
- 401k.
- Paid Time Off.
Plan to attend and meet face-to-face with hiring managers. Candidates will be considered for this position whether or not you attend the job fair.
Pre-register online at: https://catalystcareergroup.com/event/oak-brook-job-fair/
Oak Brook Job Fair
Tuesday, October 22, 2024
10:00AM - 12:30PM
Embassy Suites by Hilton Chicago Lombard Oak Brook
707 East Butterfield Road
Lombard, IL 60148
Tips for Success:
- Pre-register—Receive notifications of any updates or changes to the event, and receive information about upcoming events in your area.
- Dress professionally—First impressions go a long way.
- Bring multiple copies of your resume.
- Arrive anytime between 10 AM and 12:30 PM—Plan to spend 45 minutes to 1 hour at the event.
- Bring a friend—All job seekers are welcome.
- Prepare a brief but effective "brag" to let the people you meet get to know you.
- Keep an open mind—Meet with as many of the companies as you can; you may be pleasantly surprised at what you find.
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