Clerical Support Specialist

19 hours ago


Oak Brook, Illinois, United States Catalyst Career Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerical Support Specialist to join our team at the Illinois Department of Children and Family Services. As a key member of our Clinical Services unit, you will provide complex clerical services, answer phones, greet visitors, and maintain files. If you have excellent communication skills and a passion for supporting the welfare and protection of children, we encourage you to apply.

Responsibilities
  • Provide exceptional customer service by answering phone calls and greeting visitors in a professional and courteous manner.
  • Maintain accurate and up-to-date case files, ensuring confidentiality and compliance with departmental regulations.
  • Process travel vouchers, calculate and review for accuracy, and return to workers for review and signature.
  • Orient new staff members on departmental rules and office procedures, ensuring a smooth onboarding process.
  • Serve as a timekeeper for the unit, ensuring timely and accurate record-keeping.
  • Perform other duties as required or assigned, utilizing your skills and experience to support the team.
Requirements
  • High school diploma or equivalent required; 2 years of office experience preferred.
  • Ability to keyboard accurately at 45 wpm.
  • Excellent communication and organizational skills, with a focus on attention to detail.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We invite you to join our team and contribute to the welfare and protection of children and families in Illinois. Apply today and take the first step towards a rewarding career with the Illinois Department of Children and Family Services.


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