Contact Center Director

Job Title: Director of Contact Center OperationsAbout the Role:The Director of Contact Center Operations will lead the strategic development, implementation, and oversight of all contact center operations for the Universal Technical Institute (UTI) Division. This role ensures the delivery of high-quality customer service, operational efficiency, and the...

Director, Contact Center TechnologyWe are seeking a seasoned professional to lead our Contact Center Technology organization. This role will oversee the development and implementation of a strategic vision for customer contact and call center technology.Key Responsibilities:Develop and implement a technology roadmap for the Contact Center organization.Build...

Job OpportunityWe are seeking a highly skilled Director, Contact Center Technology to lead our customer contact and call center technology organization. This role will oversee a contact center technology ecosystem that includes Genesys Cloud CCaaS and Dynamics365 CRM.Key Responsibilities:Develop and implement a strategic vision for the Customer Contact and...

Director, Contact Center TechnologyWe are seeking a seasoned professional to lead our Contact Center Technology organization, driving strategic vision and innovation to enhance customer experience. This role will oversee the technology ecosystem, including Genesys Cloud CCaaS and Dynamics365 CRM, to ensure seamless customer interactions.Key...

Contact Center ExpertPurple Drive is seeking a seasoned Contact Center Expert to drive improvements in our contact center processes, organizational structure, and skill development.Key Responsibilities:Integrate seamlessly into our team with minimal transition timeRequire little oversight while driving improvements in contact center processesCollaborate with...

Job Title: Contact Center AgentAdecco is seeking a skilled Contact Center Agent to join our team in Phoenix, AZ.Job Summary:We are looking for a highly motivated and detail-oriented individual to provide exceptional customer service to our clients. As a Contact Center Agent, you will be responsible for answering calls, addressing customer inquiries, and...

Ultimate Staffing is seeking a senior-level contact center manager to lead their Phoenix campus team.The Contact Center Manager is responsible for overseeing the strategic planning, development, and efficient operation of the contact center to ensure optimal support for candidates, students, and other internal and external stakeholders.Key...

Job SummaryWe are seeking a highly skilled Contact Center Technical Analyst to join our team at Dignity Health Medical Group. The successful candidate will be responsible for administering the LiveOps Connection Center Cloud platform, providing business needs analysis, and leading focus groups to design and configure customer interactive channels.The ideal...

Contact Center Technology Consulting ManagerURSI Technologies Inc. is seeking a highly skilled Contact Center Technology Consulting Manager to join our team. As a key member of our contact center technology team, you will be responsible for ensuring the effective operation of our revenue-supporting call centers and driving innovation through the adoption of...

Contact Center Supervisor Job DescriptionAt Peckham, we are committed to providing exceptional customer service and support to our clients. We are seeking a highly skilled and experienced Contact Center Supervisor to lead our team of customer service representatives.Key Responsibilities:Lead a team of customer service representatives and provide guidance on...

Job SummaryThe Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. This position requires flexibility in scheduling and could be assigned a day or evening schedule.Main Duties and ResponsibilitiesLead a team of 10+ agents and provide guidance to all Peckham...

Job SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of Contact Center Customer Service Representatives. The successful candidate will provide guidance, coaching, and training to ensure the team meets performance standards.Main ResponsibilitiesLead a team of 10+ agents and provide guidance on Peckham policies and...

Job SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of customer service representatives. The successful candidate will provide guidance, coaching, and training to ensure excellent customer service and team performance.Main ResponsibilitiesLead a team of customer service representatives and provide guidance on Peckham...

Job SummaryThe University of Arizona College of Medicine-Phoenix is seeking a visionary leader to serve as the Medical Director for the Center for Simulation and Innovation. As a key member of the College's leadership team, the Medical Director will define and lead the Center's mission, guiding the teaching, research, and operational goals.Key...

Job SummaryThe University of Arizona's Office of Public Safety is seeking a highly experienced and dedicated director to fill the position of Real Time Coordination Center (RTCC) Director. The RTCC Director will be responsible for real-time coordination responsibilities for campus. The RTCC Director will serve as the first-line supervisor for the RTCC...

Job Title: Clinical Director/BCBAPhoenix Autism Center is seeking a highly skilled and motivated Clinical Director/BCBA to join our team. As a key figure in our organization, you will play a crucial role in overseeing the clinical oversight of Applied Behavior Analysis (ABA) services within our center.Key Responsibilities:Provide clinical oversight and...

Job SummaryThe Patient Communication Specialist is the primary point of contact for patients, the public, and other entities communicating with Mountain Park Health Center. This role is responsible for answering incoming contacts, directing patients to the appropriate person or department, and documenting those contacts using the appropriate computer...

Job SummaryWe are seeking a highly skilled and experienced Ambulatory Surgical Center Director to lead our team and drive the success of our healthcare organization. As a key member of our leadership team, you will be responsible for the overall operations of the Surgery Center, ensuring the highest level of quality care and compliance with regulatory...

Activity Director Opportunity at Desert Peak Care CenterWe are seeking a dedicated Activity Director to join our team at Desert Peak Care Center. As an Activity Director, you will be responsible for planning and overseeing a calendar of recreational activities for our residents.Key Responsibilities:Develop and implement a variety of recreational activities...

Job Title: Patient Communication Center SpecialistThe Patient Communication Center Specialist is the primary point of contact for patients, the public, and other entities communicating with Mountain Park Health Center. This role is responsible for answering incoming contacts, including phone calls, text messages, and chat, and documenting those contacts...