Contact Center Team Lead

Job SummaryThe Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. This position requires flexibility in scheduling and could be assigned a day or evening schedule.Main Duties and ResponsibilitiesLead a team of 10+ agents and provide guidance to all Peckham...

Contact Center ExpertPurple Drive is seeking a seasoned Contact Center Expert to drive improvements in our contact center processes, organizational structure, and skill development.Key Responsibilities:Integrate seamlessly into our team with minimal transition timeRequire little oversight while driving improvements in contact center processesCollaborate with...

Job Title: Contact Center ManagerUltimate Staffing is seeking a seasoned contact center manager to lead our team in providing exceptional customer service to our clients. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the contact center, ensuring that our customers receive timely and effective...

Ultimate Staffing is seeking a senior-level contact center manager to lead their Phoenix campus team.The Contact Center Manager is responsible for overseeing the strategic planning, development, and efficient operation of the contact center to ensure optimal support for candidates, students, and other internal and external stakeholders.Key...

Director, Contact Center TechnologyWe are seeking a seasoned professional to lead our Contact Center Technology organization. This role will oversee the development and implementation of a strategic vision for customer contact and call center technology.Key Responsibilities:Develop and implement a technology roadmap for the Contact Center organization.Build...

Job OpportunityWe are seeking a highly skilled Director, Contact Center Technology to lead our customer contact and call center technology organization. This role will oversee a contact center technology ecosystem that includes Genesys Cloud CCaaS and Dynamics365 CRM.Key Responsibilities:Develop and implement a strategic vision for the Customer Contact and...

Job Title: Director of Contact Center OperationsAbout the Role:The Director of Contact Center Operations will lead the strategic development, implementation, and oversight of all contact center operations for the Universal Technical Institute (UTI) Division. This role ensures the delivery of high-quality customer service, operational efficiency, and the...

Job SummaryWe are seeking a highly skilled Contact Center Technical Analyst to join our team at Dignity Health Medical Group. The successful candidate will be responsible for administering the LiveOps Connection Center Cloud platform, providing business needs analysis, and leading focus groups to design and configure customer interactive channels.The ideal...

Director, Contact Center TechnologyWe are seeking a seasoned professional to lead our Contact Center Technology organization, driving strategic vision and innovation to enhance customer experience. This role will oversee the technology ecosystem, including Genesys Cloud CCaaS and Dynamics365 CRM, to ensure seamless customer interactions.Key...

Contact Center Technology Consulting ManagerURSI Technologies Inc. is seeking a highly skilled Contact Center Technology Consulting Manager to join our team. As a key member of our contact center technology team, you will be responsible for ensuring the effective operation of our revenue-supporting call centers and driving innovation through the adoption of...

Job Title: Contact Center AgentAdecco is seeking a skilled Contact Center Agent to join our team in Phoenix, AZ.Job Summary:We are looking for a highly motivated and detail-oriented individual to provide exceptional customer service to our clients. As a Contact Center Agent, you will be responsible for answering calls, addressing customer inquiries, and...

Job SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of Contact Center Customer Service Representatives. The successful candidate will provide guidance, coaching, and training to ensure the team meets performance standards.Main ResponsibilitiesLead a team of 10+ agents and provide guidance on Peckham policies and...

Job SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of customer service representatives. The successful candidate will provide guidance, coaching, and training to ensure excellent customer service and team performance.Main ResponsibilitiesLead a team of customer service representatives and provide guidance on Peckham...

Job Title: Distribution Center LeadJob Summary:The Distribution Center Lead is responsible for overseeing and assisting with the day-to-day activities of assigned shifts and associates. This role requires strong leadership and communication skills to motivate and guide team members to achieve operational excellence.Key Responsibilities:Oversee and assist...

Job SummaryWe are seeking a highly skilled Lead Estimator to join our team at LEAD Technical. As a key member of our estimating department, you will be responsible for developing and maintaining relationships with industry partners, estimating key scopes on major projects, and leading estimates on smaller projects.Key ResponsibilitiesDevelop and maintain...

Job SummaryWe are seeking a highly skilled Physician Team Lead to join our team at UnitedHealth Group.The successful candidate will be responsible for providing diagnosis, treatment, therapy, and management of patients according to current standards of care, utilizing best evidence-based practices recommendations.As a Team Lead, Physician, you will work...

Job SummaryThe Patient Communication Specialist is the primary point of contact for patients, the public, and other entities communicating with Mountain Park Health Center. This role is responsible for answering incoming contacts, directing patients to the appropriate person or department, and documenting those contacts using the appropriate computer...

Job Title: Copy Center Site LeadPacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking a highly skilled and experienced Copy Center Site Lead to join our team.Job SummaryThe Copy Center Site Lead will be responsible for overseeing the day-to-day operations of our copy center, ensuring that all tasks are...

Job Title: Copy Center Site LeadPacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking a highly skilled and experienced Copy Center Site Lead to join our team.Job SummaryThe Copy Center Site Lead will be responsible for overseeing the day-to-day operations of our copy center, ensuring that all tasks are...

Job Title: Copy Center Site LeadPacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking a highly skilled and experienced Copy Center Site Lead to join our team.Job Summary:The Copy Center Site Lead will be responsible for overseeing the day-to-day operations of our copy center, ensuring that all production...