Contact Center Team Lead

Job SummaryThe Contact Center Supervisor provides leadership and direction to a team of customer service representatives who handle inbound calls only. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory departmental duties.Main Duties and ResponsibilitiesLead a team of 10+ agents and...

Job SummaryThe Contact Center Supervisor provides leadership and direction to a team of customer service representatives who handle inbound calls. The responsibilities include coaching, monitoring, training, record keeping, performance appraisals, and other supervisory duties.Main ResponsibilitiesLead a team of customer service representatives and provide...

Director, Contact Center TechnologyWe are seeking a seasoned professional to lead our Contact Center Technology organization. This role will oversee the development and implementation of a strategic vision for customer contact and call center technology.Key Responsibilities:Develop and implement a technology roadmap for the Contact Center organization.Build...

Job OpportunityWe are seeking a highly skilled Director, Contact Center Technology to lead our customer contact and call center technology organization. This role will oversee a contact center technology ecosystem that includes Genesys Cloud CCaaS and Dynamics365 CRM.Key Responsibilities:Develop and implement a strategic vision for the Customer Contact and...

Job SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of customer service representatives. The successful candidate will provide guidance, coaching, and training to ensure excellent customer service and meet quality standards.Main ResponsibilitiesLead a team of customer service representatives and provide guidance on...

Job SummaryGrand Canyon Education, Inc. is seeking a highly motivated and organized Administrative Assistant to support the Student Contact Center department. As a key member of our team, you will play a vital role in ensuring the smooth operation of our student support services.Key ResponsibilitiesAssist Student Contact Center leadership with administrative...

Job SummaryArchWell Health is seeking a highly skilled and experienced Registered Nurse to join our team as a Center Care Team Lead. In this role, you will be responsible for providing exceptional patient care and education, while fostering collaborative relationships with providers and other clinical operations staff.Key ResponsibilitiesAdhere to clinical...

About the RoleWe are seeking a highly skilled and experienced Senior Manager, Advisor Center to lead our high-performing frontline team. As a key member of our organization, you will be responsible for demonstrating the value of our products, services, and reputation through a service-to-sales dialogue that builds a personalized client experience.Key...

Job DescriptionJob Summary:The Team Lead Care Center Representative will assist the Care Center Manager in ensuring the professional, efficient and courteous handling of all clients, customer, and internal needs.Key Responsibilities:Ensure all team members uphold the company's core values at all timesMentor, coach and develop a team of Customer Care Reps on...

About the RoleUSAA is seeking a highly skilled Chief Architect to lead the development and implementation of technical strategies for our Contact Center and Member Digital teams. As a key member of our IT leadership team, you will be responsible for translating business needs into technical solutions and defining solutions to business problems through...

Job Title: Customer Experience SupervisorJob Summary:We are seeking a highly skilled Customer Experience Supervisor to join our team at Master Electronics. As a Customer Experience Supervisor, you will be responsible for leading a team of customer experience representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead...

**Job Summary**Desert Peak Care Center is seeking a dedicated and experienced Nurse Manager to join our team. As a key member of our healthcare team, you will be responsible for overseeing the delivery of high-quality patient care and ensuring the well-being of our residents.**Key Responsibilities:**Develop and implement effective patient care plans in...

Job SummaryWe are seeking a highly skilled Contact Agent Representative to join our team at Randstad. As a Contact Agent Representative, you will be responsible for interacting with customers via telephone to provide information, process transactions, and reply to inquiries about services.Key ResponsibilitiesProvide exceptional customer service via...

{"title": "Service Team Lead", "content": "Job SummaryWe are seeking a highly skilled Service Team Lead to join our team at Edwards, a leading developer and manufacturer of sophisticated vacuum products. As a Service Team Lead, you will be responsible for directing daily operational activities, providing single-point contact for customer Installation...

Job Title: Copy Center Site LeadPacific Office Automation is a leading provider of document imaging and technology solutions. We are seeking a highly skilled and experienced Copy Center Site Lead to join our team.Job SummaryThe Copy Center Site Lead will be responsible for overseeing the day-to-day operations of our copy center, ensuring that all tasks are...

Optum Physician Team Lead OpportunityOptum, a clinician-led care organization, is seeking a Physician Team Lead to join our team in Phoenix, AZ. As a member of our Optum Care Delivery team, you will be an integral part of our vision to make healthcare better for everyone.As a Physician Team Lead, you will have the clinical resources, data, and support of a...

About the RoleWe are seeking a highly organized and detail-oriented Office Lead to provide exceptional support to our Office Manager and field operations teams in Phoenix, AZ.Key ResponsibilitiesManage material inventory reconciliation, including weekly and monthly trackingProcess purchase orders and accounts payable, including full cycle A/P...

About the RoleTeam Fishel is seeking an experienced Office Lead to provide exceptional support to our Office Manager and field operations teams. As a key member of our Professional Services Group, you will be responsible for ensuring the smooth operation of our office, managing administrative tasks, and providing top-notch customer service.Key...

About the RoleWe are seeking a highly skilled and experienced Service Team Lead to join our team at Edwards Vacuum. As a key member of our service team, you will be responsible for leading and managing the installation and maintenance of our vacuum equipment at customer sites.Key ResponsibilitiesDirect and manage the daily operational activities of the...

About the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our dynamic customer service team at ABM Industries. As a key member of our team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer...