Director of Contact Center Operations

Job SummaryWe are seeking a highly skilled Contact Center Technical Analyst to join our team at Dignity Health Medical Group. The successful candidate will be responsible for administering the LiveOps Connection Center Cloud platform, providing business needs analysis, and leading focus groups to design and configure customer interactive channels.The ideal...

Job SummaryWe are seeking a highly skilled and experienced Assistant Center Director to join our team at Choices Pregnancy Centers of Greater Phoenix. The successful candidate will be responsible for overseeing the day-to-day operations of the center, ensuring an excellent experience for our clients, volunteers, and staff.Key ResponsibilitiesProvide...

Job SummaryUSAA is seeking an experienced Claims Operations Director to lead our Claims Contact Center Operations team. As a key member of our leadership team, you will be responsible for delivering operational business results at scale, ensuring member service, paying what we owe, controlling expenses, employee engagement, quality, operational risk, and...

Job SummaryThe Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. This position requires flexibility in scheduling and could be assigned a day or evening schedule.Main Duties and ResponsibilitiesLead a team of 10+ agents and provide guidance to all Peckham...

Job DescriptionAt USAA, we're seeking an experienced leader to oversee our claims operations. As Executive Director, Claims Contact Center Operations, you'll be responsible for driving business results and delivering operational excellence across multiple teams.Key ResponsibilitiesLead auto and property claims teams to achieve operational business results at...

Job SummaryThe Bilingual Contact Center Supervisor is a leadership role that oversees a team of Contact Center Customer Service Representatives. The successful candidate will provide guidance, coaching, and training to ensure the team meets performance standards.Main ResponsibilitiesLead a team of 10+ agents and provide guidance on Peckham policies and...

Job SummaryThe University of Arizona's Office of Public Safety is seeking a highly experienced and dedicated director to fill the position of Real Time Coordination Center (RTCC) Director. The RTCC Director will be responsible for real-time coordination responsibilities for campus. The RTCC Director will serve as the first-line supervisor for the RTCC...

About Prosano Health Solutions: We are a healthcare organization dedicated to delivering high-quality, patient-centered care. In partnership with Blue Cross Blue Shield of Arizona, we have launched an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to provide affordable, convenient, and personalized care to...

Business Operations DirectorAt Orchard LLC, we are seeking an exceptional Business Operations Director to lead the pre-launch planning and system selection process for our inaugural surgery location. This is a unique opportunity to create a best-in-class business and operational environment that will drive the success of our surgery start-up and future...

Job Title: Associate Director Registered Nurse RN Operating RoomJob Summary:Banner Health is seeking a highly skilled and experienced Associate Director Registered Nurse RN Operating Room to join our team. As a key member of our leadership team, you will be responsible for developing departmental leaders, supporting retention of staff, change management, and...

Job Summary:The Municipal Operations Director will lead teams of project managers and client services managers to drive profitable growth. Under the direction of the Area Director, the Municipal Operations Director will be responsible for the performance of the portfolio of projects, clients, and pursuits included in a specific office geography.Key...

About Vantage Data CentersVantage Data Centers is a leading provider of data center services, committed to delivering exceptional customer experiences and innovative solutions. Our team is dedicated to creating a workplace of inclusion, equity, respect, and acceptance, where diversity is celebrated and valued.Job SummaryWe are seeking an experienced Director...

Job Summary:We are seeking a highly skilled and experienced professional to fill the role of Director of Facilities and Operations at TriWest Healthcare Alliance. This position will be responsible for overseeing all facilities activities at corporate and nationally, including corporate and field office space planning, construction, maintenance, and operation...

Job SummaryBanner Surgery Center - University is seeking an experienced Ambulatory Surgery Center Operations Manager to join our team. As a key member of our leadership team, you will be responsible for managing the daily operations of our ambulatory surgery center, ensuring smooth workflow and efficient use of resources.Key ResponsibilitiesSupervise and...

Job Description:This role is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client...

Interim Med Surg Director OpportunityManagement Recruiters International is assisting a hospital in Arizona with their need for an interim Med Surg Director. The ideal candidate will support the mission, strategic plan, goals, and values of the Medical Center.Responsibilities: Provide leadership and direction to the Med Surg department Develop and implement...

Job Title: Regional Operations DirectorJob Summary:IEC CORP GROUP is seeking a highly motivated and experienced Regional Director of Operations to lead our regional operations team. The ideal candidate will have a strong background in operations management, leadership, and organizational skills.Key Responsibilities:Coach employees to improve operational...

Job SummaryWe are seeking a highly skilled Security Operations Center Officer to join our team. As a Security Operations Center Officer, you will be responsible for providing exceptional customer service to our clients by carrying out safety and security procedures, site-specific policies, and emergency response activities.Key ResponsibilitiesProvide...

Job SummaryWe are seeking a highly skilled and experienced Area Operations and Sales Manager to join our team at 27C - GRACE MANAGEMENT INC. This is a key leadership role that will be responsible for providing strategic direction and oversight to multiple communities within our portfolio.The successful candidate will have a proven track record of leading,...

About Oak Street HealthOak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities.Job DescriptionThe Center Operations...