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Visitor Experience Ambassador

2 months ago


New York, New York, United States ARTECHOUSE Full time
About the Role

We are seeking a dynamic and engaging individual to join our Visitor Experience team in New York City. As a Visitor Experience Host, you will be the ambassador of ARTECHOUSE, responsible for ensuring a positive and memorable experience for our visitors.

Key Responsibilities
  • Act as a welcoming presence for visitors, delivering an introduction talk to set the tone for their experience.
  • Ensure the safety of our artwork and other guests by being a vigilant presence on the gallery floor.
  • Maintain a working knowledge of the featured artist(s), installations on view, and the digital medium overall.
  • Perform opening, closing, and mid-shift duties to ensure a clean and ready space for visitors.
  • Utilize ticketing software to assist guests with ticket purchases, check-in, and other ticketing needs.
  • Proactively engage with visitors to enhance their experience.
  • Manage crowd control and visitor traffic flow to ensure a smooth operation.
  • Educate visitors about ARTECHOUSE's mission and current installation.
Requirements
  • Excellent oral communication and interpersonal skills.
  • Flexibility and positivity in dealing with new experiences and people.
  • Comfortable with speaking to small groups of people.
  • Experience with, or ability to learn, ticketing and office software.
  • Ability to spend shifts walking/standing/moving about in public spaces.
  • Available to work weekends, holidays, and evening hours.
About ARTECHOUSE

We are a small team with big ambitions, creating, producing, and presenting award-winning technology-driven exhibitions and innovative cinematic experiences for audiences of all ages. We believe in the transformative power of art, science, and technology and are committed to inspiring a new generation of genre-pushing artists to create with technology.

We value diversity, inclusivity, and hard work, and are an equal opportunity employer. Candidates must be based in or near New York City.