Brand Ambassador
1 day ago
We are seeking a highly motivated and customer-focused Brand Ambassador to join our team at Compass Group, North America. As a Brand Ambassador, you will be the face of our company, providing exceptional customer service and promoting our brand to customers and visitors.
Key Responsibilities:- Greet and check in customers, including walk-ins and event attendees, as well as visiting Shopify staff
- Assist customers with basic requests, such as brief tours of the Space, introductions to services offered on-site, and introductions to current retail activations
- Provide answers to basic customer questions about Shopify and Shopify products, and direct customers to relevant team members or resources as needed
- Handle customer purchases of goods sold on-site using Shopify point-of-sale hardware in adherence with relevant processes and policies
- Troubleshoot and resolve basic payment and inventory issues, and address customer questions and concerns
- Receive and sort mail and packages, and work with the Cafe and Operations Manager to manage inventory
- Use specified tools and technology, such as Splash and Slack
- Previous brand ambassador and customer service experience is preferred, but not required
- Valid driver's license may be required; must possess or be able to obtain a valid food handler's permit and/or alcohol servers' permit where required by state law
- Competitive hourly rate of $26.00
- Overtime opportunities and willingness to train
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- Flexible scheduling and opportunities for advancement
At Compass Group, we are committed to providing exceptional customer service and promoting our brand to customers and visitors. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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