Customer Service Ambassador
3 weeks ago
We are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at Madison Mortgage Services Inc. As a key member of our front desk team, you will be the first point of contact for our clients and visitors, providing a warm and welcoming experience.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to handle multiple tasks and responsibilities with ease. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service to clients and visitors, responding to their needs and concerns in a timely and professional manner.
- Manage incoming and outgoing mail and handle deliveries, ensuring that all correspondence is processed efficiently and effectively.
- Assist with administrative tasks, including data entry, paperwork, and photocopying, as needed.
- Prepare and serve coffee beverages for our visitors and team members, creating a warm and welcoming atmosphere.
- Ensure that the break room and conference rooms are set up and clean for visitors and meetings.
Qualifications:
- Excellent customer service skills, with the ability to communicate effectively with people of all ages and backgrounds.
- 1 year of experience in a customer-facing role, preferably in a front desk or administrative capacity.
- High school graduate or equivalent.
Compensation:
$40,000 - $45,000 yearly-
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