Membership Service Representative

5 days ago


Newington, Connecticut, United States Healthtrax Fitness & Wellness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Receptionist at Healthtrax Fitness & Wellness. As the first point of contact for our members, you will provide exceptional service, ensuring a welcoming and supportive environment for all.

Key Responsibilities
  • Provide immediate, efficient, and friendly customer service to members and guests
  • Manage membership sales, renewals, and cancellations
  • Assist with fitness and wellness program information, promotions, and events
  • Maintain a clean and organized reception area, including the member lounge and surrounding areas
  • Perform spot checks throughout the center and ensure towel laundry is maintained
Requirements

To be successful in this role, you will need:

  • Previous experience in customer service, preferably in a fitness or wellness environment
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced, results-oriented environment
  • Flexibility to work a varied schedule, including evenings and weekends
About Us

Healthtrax Fitness & Wellness is a leading provider of fitness and wellness solutions, dedicated to helping individuals and employers achieve their health and wellness goals. We are committed to providing exceptional service and a supportive environment for our members and staff.



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