Membership Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Receptionist at Healthtrax Fitness & Wellness. As the first point of contact for our members, you will provide exceptional service, ensuring a welcoming and supportive environment for all.
Key Responsibilities- Provide immediate, efficient, and friendly customer service to members and guests
- Manage membership sales, renewals, and cancellations
- Assist with fitness and wellness program information, promotions, and events
- Maintain a clean and organized reception area, including the member lounge and surrounding areas
- Perform spot checks throughout the center and ensure towel laundry is maintained
To be successful in this role, you will need:
- Previous experience in customer service, preferably in a fitness or wellness environment
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced, results-oriented environment
- Flexibility to work a varied schedule, including evenings and weekends
Healthtrax Fitness & Wellness is a leading provider of fitness and wellness solutions, dedicated to helping individuals and employers achieve their health and wellness goals. We are committed to providing exceptional service and a supportive environment for our members and staff.
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