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Veterinary Customer Service Representative

2 months ago

Newington, Connecticut, United States The Animal Hospital Full time
The Animal Hospital is seeking a highly skilled and compassionate Veterinary Customer Service Representative/Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets. Your excellent communication and interpersonal skills will enable you to effectively greet clients, answer phone calls, and schedule appointments. You will also be responsible for processing payments, maintaining accurate records, and assisting with patient care as needed. If you have a passion for working with animals and a strong commitment to delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Responsibilities:

* Greet clients and their pets in a friendly and professional manner
* Answer phone calls and schedule appointments
* Assist with client inquiries and provide information about our services
* Process payments and maintain accurate records
* Assist with patient care as needed
* Maintain a clean and organized reception area

Requirements:

* High school diploma or equivalent
* Previous experience in veterinary customer service
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment
* Passion for working with animals
* Good computer skills

If you are a team player with a positive attitude and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.