Home Improvement Customer Service Representative
1 week ago
Mr. Handyman is a leading provider of home repair, maintenance, and improvement services. Our company is dedicated to delivering exceptional service and quality work to our valued customers.
Job SummaryWe are seeking a highly organized and friendly Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and a genuine enthusiasm for assisting and connecting with people to ensure a seamless customer experience.
Key Responsibilities- Customer Service: Respond to incoming calls professionally and courteously, offering assistance and information to customers.
- Customer Engagement: Engage with customers to grasp their needs, answer inquiries, and advise on available services.
- Scheduling and Coordination: Schedule appointments and coordinate with service professionals for efficient project completion.
- Follow-up and Feedback: Follow up with customers to confirm appointments, gather feedback, and address any concerns.
- Record Keeping: Maintain accurate records of customer interactions and service requests.
- Team Collaboration: Work collaboratively with team members to prioritize tasks and manage workloads efficiently.
- Continuous Improvement: Strive for continuous improvement in customer satisfaction through proactive communication and exceptional service.
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with a professional phone demeanor.
- Strong Organizational Skills: Demonstrate strong organizational skills and attention to detail, with the ability to multitask.
- Computer Proficiency: Be proficient in computer applications such as Microsoft Office.
- Positive Attitude: Possess a positive attitude, empathy, and a genuine desire to assist customers.
- Team Player: Be able to work independently and as part of a team while exceeding customer expectations.
This position offers a competitive pay range of $20.00 to $25.00 per hour, dependent on experience. Additional benefits include a supportive work environment, PTO, Retirement Savings Plan, and a Monday to Friday work schedule.
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Customer Service Representative
2 weeks ago
Newington, Connecticut, United States Mr. Handyman International, LLC Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Mr. Handyman International, LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...
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Customer Service Representative
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Newington, Connecticut, United States Mr. Handyman International, LLC Full time**About the Role**As a Customer Service Representative at Mr. Handyman International, LLC, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to answer incoming calls in a professional and courteous manner, providing assistance and information to customers.**Key Responsibilities**Engage...
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Newington, Connecticut, United States Mr Handyman Full timeAbout Mr. HandymanMr. Handyman is a leading provider of home repair, maintenance, and improvement services. Our company is dedicated to delivering exceptional service and quality work to our valued customers.Job SummaryWe are seeking a highly organized and friendly Customer Service Representative to join our team. The ideal candidate will possess excellent...
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Customer Service Representative
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