Sales Manager Lead

4 weeks ago

Buena Park, California, United States Stanton Optical Full time
About Us

Stanton Optical is a leading optical retailer that offers high-quality eyewear at affordable prices. We are dedicated to providing exceptional customer service and making eye care easy for all people.

Job Summary

We are seeking a highly motivated and experienced Sales Manager Lead to join our team. As a Sales Manager Lead, you will be responsible for driving sales, delivering outstanding customer service, and leading a team of sales associates. If you have a passion for sales, leadership, and customer satisfaction, we encourage you to apply.

Key Responsibilities
  • Drive sales to exceed personal and store daily, weekly, and monthly revenue goals.
  • Support Sales Manager duties, frequently acting as Manager on duty, to accomplish the following objectives:
    • Perform pre-testing as needed.
    • Support training, coaching, and development of retail associates.
    • Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals based on the assigned stores.
    • Resolve customer issues and increase customer satisfaction.
    • Communicate and execute company's standards and directives to staff.
    • Assume responsibility for other duties as developed.
  • Execute simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
  • Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
  • Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
Requirements
  • At least one year of retail management experience in a fast-paced retail environment.
  • Experience in a secondary leadership role or managed small sales teams.
  • Demonstrated outstanding sales performance throughout your retail career.
  • Ability to multitask, prioritize, and be flexible with changing business needs in a team environment.
  • Adaptability in adjusting to changing priorities, business needs, and plans.
  • Skills necessary to communicate effectively with a diverse group of people.
What We Offer
  • Competitive variable compensation opportunities and commission on sales.
  • Eligible employees enjoy great benefits, including medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, and free eyeglasses.
  • Paid time off that increases with seniority.
  • Professional development and promotion opportunities.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products.
Why Join Us

At Stanton Optical, we are dedicated to making eye care easy for all people. We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing great ideas to improve the business. If you are passionate about sales, leadership, and customer satisfaction, we invite you to join our team.

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