Scheduling Coordinator

2 weeks ago


Danville, Pennsylvania, United States Geisinger Health System Full time
Job Summary

We are seeking a highly skilled Scheduling Specialist I to join our team at Geisinger Health System. As a Scheduling Specialist I, you will be responsible for answering incoming calls and making outgoing calls to schedule patients, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences.

Key Responsibilities
  • Collect and maintain accurate patient information relating to registration and insurance.
  • Answer non-scheduling related questions and direct calls to the appropriate department.
  • Coordinate and complete accurate basic registration, demographic, and insurance information to ensure timely and accurate payment for services.
  • Process multi-channel messages related to patient and physician requests.
  • Achieve and maintain quality and service goals related to contact center metrics.
Requirements
  • High School Diploma or Equivalent (GED) required.
  • Minimum of 1 year of related work experience required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize responsibilities.
What We Offer

Geisinger Health System offers a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.

Our Values

At Geisinger Health System, we value kindness, excellence, learning, innovation, and safety. We strive to create a work environment that is inclusive, respectful, and supportive of all employees.



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