Training Program Coordinator
1 week ago
We are seeking a highly skilled and experienced Training Program Coordinator to join our team at Starbird Chicken. As a key member of our Training and Development department, you will play a critical role in implementing, assessing, and reporting on all store hourly employee training and development programs.
Key Responsibilities- Support the new store opening process from pre-planning stages through post-opening support period
- Manage the Certified Trainer Program to ensure consistency and quality in training delivery
- Assist in maintaining up-to-date training materials for all store operations
- Serve as a Subject Matter Expert (SME) for operational procedures, including food safety guidelines, shift management, and guest experience
- Support the Certified Training Store Program to drive excellence in training delivery
- Assist with company-wide rollouts of new product and service launches
- Provide regular feedback on training effectiveness and make recommendations for improvement
- Assist with New Manager Training Program and Career Path Program
- English/Spanish bilingual required
- High School Diploma; Associates degree or higher desirable
- At least 3 years of experience as a Quick Serve Restaurant Manager, General Manager, or equivalent
- Strong understanding of Food Safety Management
- Proven experience as a trainer or operations manager responsible for training others
- Ability to work a variety of scheduled hours, including nights, weekends, and holidays
- Competent with Google Suite and Microsoft Office applications
- Comfort and competence with specialized computer-based applications and systems
- Dealing with ambiguity
- Interpersonal savvy
- Motivating others
- Planning and organizational skills
- Presentation skills
- Priority setting
- Problem solving
- Analytical skills
- Process management
- Time management
- Written communication
- Self-Starter
- Sense of Urgency
- Excellent verbal communication
- Resourcefulness
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