Brightway Operations Support Specialist

7 hours ago


Fort Mill, South Carolina, United States OneMain Financial Full time
Operations Support Representative - Brightway

OneMain Financial is seeking a qualified candidate to fill the Operations Support Representative Intermediate role with the Brightway Cards Operations Support team in our Fort Mill, SC Service Center.

Key Responsibilities:
  • Manage incoming and outgoing physical and electronic mail
  • Process various accounts status updates requested by front-line operations
  • Ensure assigned tasks are completed in a timely and accurate manner
  • Complete ad-hoc reviews as assigned by management
  • Ensure compliance with regulatory standards and policies
  • Review and decide accounts adhering to published procedures
  • Communicate with various departments on account-related topics
  • Research account-related issues
  • Work with management on remediation projects
Requirements:
  • High School/GED Diploma
  • Operational Support/Customer Service experience
  • Ability to work independently and efficiently under aggressive deadlines
  • Ability to effectively work within multiple systems simultaneously
Preferred Requirements:
  • Financial Services and Lending background
Location:

Fort Mill, SC

OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. We provide opportunities and benefits that make our team members' health and careers a priority, including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, paid sick leave, paid holidays, and paid volunteer time.



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