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Senior Technical Documentation Specialist

2 months ago


Dallas, Texas, United States Converge Resources Full time

We are seeking an experienced Sr Technical Writer to create and maintain comprehensive documentation for our client's utility OT & SCADA systems. This role involves writing user manuals, system guides, and technical specifications to support both internal teams and end-users.

Key Qualifications:

  • Bachelor's degree in Technical Communication, Engineering, or related field.
  • Proven experience as a technical writer in the utilities or similar industry.
  • Strong understanding of either of the following processes & their applications: SCADA systems, Automation engineering, and/or Operational Technology
  • Experience creating technical documentation for OT Network or SCADA software & utilities operations.
  • Experience with documentation tools and content management systems.
  • Excellent written and verbal communication skills.

Benefits Package:

  • Competitive compensation aligned with experience
  • Medical, Dental, Vision Insurance
  • Hybrid Work Schedule

Responsibilities:

  • Develop, update, and maintain OT / SCADA system documentation, including user manuals, operation procedures, and troubleshooting guides.
  • Work closely with engineers and system developers to understand system functionality and translate it into clear, user-friendly documentation.
  • Ensure accuracy and consistency of technical content, adhering to company standards and industry best practices.
  • Collaborate with cross-functional teams to gather information and validate documentation.