Service Manager
3 weeks ago
Quincy Compressor is a leader in the industry, known for its innovative approach to providing exceptional customer experiences. We are seeking a skilled Service Manager to join our team in Hayward, CA.
Key Responsibilities:- Develop and implement strategies to strengthen customer relationships and maximize retention and service revenue potential.
- Lead a team of experienced service technicians, providing daily leadership and oversight to ensure excellent customer experiences.
- Plan and control the daily workload of the service team, providing technical support and guidance as needed.
- Interview, hire, and train new employees to ensure a high-performing team.
- Oversee and improve the efficiency of daily administrative routines, ensuring a safe and compliant work environment.
- Proactively identify and resolve customer service issues, providing exceptional support and solutions.
- Maintain accurate documentation and certification records, ensuring compliance with regulatory agencies and customers.
- Associate's degree in Business or a technical field, with a Bachelor's degree preferred.
- 5-7 years of directly relevant experience, preferably in the compressed air industry.
- Excellent organizational, supervisory, interpersonal, verbal, and written communication skills.
- Knowledge of safety practices and procedures, with OSHA regulatory compliance required.
- Proficiency in Microsoft Office, including Word and Excel.
Quincy Compressor is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Our values of reliability, courage, and resilience drive our mission to deliver exceptional customer experiences. If you are a motivated and results-driven individual who shares our values, we encourage you to apply for this exciting opportunity.
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