Executive Housekeeping Manager

7 days ago


Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full time
Job Summary

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC. The successful candidate will be responsible for overseeing the cleanliness and presentation of our hotel property, ensuring that all quality standards are met.

Key Responsibilities
  • Leadership and Management: Provide guidance and direction to the Housekeeping team, ensuring that all staff members are trained and equipped to perform their duties to the highest standard.
  • Cleaning and Maintenance: Oversee the cleaning and maintenance of all areas of the hotel, including guest rooms, public areas, and back-of-house facilities.
  • Quality Control: Conduct regular inspections to ensure that all areas of the hotel meet our high standards of cleanliness and presentation.
  • Staff Development: Identify and develop the skills and abilities of Housekeeping staff, providing training and coaching to ensure that they are equipped to perform their duties effectively.
  • Budgeting and Financial Management: Prepare and manage the Housekeeping budget, ensuring that all expenses are controlled and that the department operates within budget.
  • Guest Satisfaction: Ensure that all guests receive a high level of service and that their needs are met in a timely and efficient manner.
  • Emergency Response: Participate in emergency response procedures, ensuring that the hotel is prepared to respond to any situation that may arise.
Requirements
  • Leadership and Communication Skills: Possess strong leadership and communication skills, with the ability to motivate and inspire staff.
  • Organizational and Analytical Skills: Have strong organizational and analytical skills, with the ability to multi-task and prioritize tasks effectively.
  • Computer Literacy: Be proficient in the use of computer systems and software, with the ability to analyze data and make informed decisions.
  • Experience and Qualifications: Have a minimum of one to two years of experience in a related position, with a strong background in hotel management and a high school education or equivalent.


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