Operations Support Manager

2 weeks ago


Burlingame, California, United States Hyatt Hotels and Resorts Full time

About Hyatt:
At Hyatt, we take pride in our commitment to delivering exceptional service and creating memorable experiences for our guests. Our associates are the heart of our organization, and we strive to foster an environment where talent can thrive and challenges are met with enthusiasm.

Position Overview:
The Operations Support Manager will oversee the front office team, ensuring efficient cash management, staffing requirements, and superior guest services. This role is pivotal in maintaining the high standards of hospitality that Hyatt is known for.

Key Responsibilities:
- Supervise front office personnel and manage daily operations.
- Ensure effective cash control procedures are followed.
- Address staffing needs and enhance guest satisfaction.
- Facilitate training and development initiatives for team members.
- Create and manage staff schedules to optimize performance.

Why Hyatt?
Hyatt offers a dynamic work environment that rewards exceptional performance. We provide numerous opportunities for career advancement, professional growth, and a supportive workplace culture. If you are passionate about hospitality and ready to take on new challenges, we invite you to explore the possibilities with us.

Compensation:
The salary range for this position is between $65,000 and $75,000, reflecting Hyatt Regency San Francisco Airport's expectations based on experience and qualifications.

Qualifications:
- A genuine desire to meet the needs of others in a fast-paced setting.
- Strong verbal and written communication skills.
- Preferred experience of at least one year in a supervisory role within front office operations.
- Flexibility to work varied schedules as needed.


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